911 Exterminator (Montreal)

I actually didn't get the chance to use their services as their terrible customer service got in the way of that..They requested my information and to send an inspector to the home, when i asked what they would do they said he couldn't tell me what processes they used, when i asked the price range, he said they couldn't tell me that either. When i told him i wanted more information about the services they offered before giving my home address and feeling comfortable enough to allow then to come into the home, he refused to answer any. His disrespectful and degrading tone was enough for me, No thank you. If he cant explain the services how is anyone suppose to expect that they even know what theyre doing?

Best conversation advise from Daniel

Excellent service a recommender

J'ai téléphoné pour une urgence de blattes, aucun retour d'appel et ce, même après 2 appels. Non professionnel en s'affichant service jour et nuit. À éviter.

Service exceptionnel ! Beaucoup de soutien. J'ai vécu beaucoup de stress par rapport à une infestation de puces. Daniel a su répondre à toutes mes questions et inquiétudes. Ses conseils ont été très très appréciés. Je recommande fortement cette compagnie!!

Il faut souligner la rapidité de l'intervention, la gentillesse et la compétence et le professionnalisme. Excellent service ! Et de bons conseils! Je recommande cette compagnie, vraiment.

Our retirement home have been using their services for four years now for ant control and the techniciens are always nice and do a great job of keeping the ants away,Thanks to a great team.

Best service forever!! Thanks

Terrible customer service. Who doesn’t speak both French and English to customers in this day and age? These guys....This Anglo refuses to do business with people who haven’t evolved....

Had a raccoon in attic. Daniel (very nice guy) went on my roof sealed off exit/entrance placed a cage in attic with bait.Unfortunately the raccoon did something unexpected and went through my siding to break out(no regular raccoon ).lol. but Daniel was quick to come see what happened and did an inspection of attic to make sure was gone. Don't know rest of staff but Daniel top notch! Merci