Mainstreet Tower Apartments

I don’t like leaving reviews, especially a negative one; but take caution when renting from this building or rental agency. All I can say is that they are unprofessional, rude, and disorganized. It’s hard to communicate with the building manager because she is very rude and condescending, especially when you are moving out. They make me pay random extra fees (not written on papers they show) so last minute signing into the lease, making me believe it’s for an e-transfer fee they have to pay because I sent money; but logically if they’re the one’s receiving the money they shouldn’t get charged and I would by my own bank! Who knows it could just be money they are pocketing for themselves. The lease agent that assisted me even joked about taking more money from me and I was not intrigued because of how disorganized he was from the very beginning. They made a mistake with my rent by accusing me of having a late payment when they receive rent money by auto deposit. It almost charged me around $50-$60 and when I spoke with the building manager she became very hostile, and this was our first time meeting, so my first impression of her was not good from the start. If you plan to stay here I could tell you the quality of the building from my own experience. The main lobby is well maintained and I had no major issues in the shared laundry room, but the only concern I had were there were only a few working machines shared with numerous renters, and parking is not free. The units itself has its pros and cons. PROS: Nice kitchen with plenty of cabinets, big windows in the living room and bedrooms to see the nice view of downtown, laminate floorings, modern bathroom, closets with sliding mirror doors. CONS: Weak kitchen air fan (this is why you will be able to smell people cook food from outside the hall. This is definitely a safety concern because of the poor ventilation), weak bathroom vent fan (this has caused moisture to trap in the bathroom ceiling and walls), weak heaters, weak air conditioning (AC was recently announced that it will be a separate charge by a third party company, so if you plan to use the AC make sure to get your moneys worth), no electrical outlet in bathroom, I have had little visitors (bugs) come to visit, no built in lights in bedrooms (be prepared to have lamps in each bedroom). Window opening is very small.

I would give 5 start for the property management Ms preet. Superhero. She does the work instanteously without any hesitation. Whenever you have any problem she is there to solve it for you. I would diffenetly recommend living in this building because of her.

So happy with mainstreert company, verry great and supported with the newcomers. The building is verry good and Ms Preet is super great. She handles the work so quickly. Don't worry about anything, she will solve all your issues.

I still live here at the Mainstreet Tower. The chose this building based on the location which is great but everything else is not that great. First, during the winter the heating us barely on. I had cold air entering from one corner of my bedroom and you can feel it entering. I informed the management and sent someone twice to block it but it wasn’t fixed then they said they cannot do anything. Well what you can do is remove the heating cover, see where the air is entering and seal it well. Second thing is an annoying noise, like a fan or motor, that you can hear clearly specially at night and that drives you crazy and unable to sleep. Also, they said they are unable to solve it.All this is bearable to an extent, but since one month, when the temperature started to increase, my presence here became a nightmare.ROACHES EVERYWHERE! LITERALLY EVERYWHERE!I also informed the management. Sent pest control and obliged me to put all my apartment belonging, literally everything in the middle of the living room or I have to pay a fee if I didn’t. I don’t know if this is a way to make you regret you asked for help or to not ask for it anymore.Any way, pest control came and did their work, but guess what, roaches kept coming. I mean, I couldn’t expect the contrary. The apartment is full of openings and cracks. Pest control won’t do anything if the ventilation, heating and cracks are filled with roaches. All cracks need to be insulated, ventilation and other openings need to be equipped with mesh system to prevent anything from entering. This was, roaches won’t enter even without pest control. I said this to the management but the answer was: let us see what is the impact of pest control (another pest control is expected in two weeks as per the pest control plan and then I have to pack again all my stuff and put in the middle of the living room and guess what, nothing will happen since they will enter through the cracks).Again, I can bear seeing roaches on the ground, but to see them on the bath pouf, bedroom ceiling! ON THE SCOUR PAD THAT IS SUPPOSED TO CLEAN DISHES, ON CLEANING GLOVES, ON DISHES, IN CUPBOARD, ON CLEAN UTENSILS, ON THE MICROWAVE, INSIDE THE TOASTER! THIS IS GROSS!I AM NOT SAFE HERE ANYMORE! I DON’T WANT TO LIVE HERE ANYMORE! I FEEL DISGUSTED!

SHOUTOUT TO PREET! And oh my god everyone, these bad reviews are mostly just complaining and a lack of due-dilligence. Maybe if you actually maintained some level of sanitation in your unit, you wouldn't have bugs. Try mopping your floors or vacuuming the mold out of your couches, what do you expect?Yes the building is old, it has the occasional plumbing issue where the laundry or hot water is out of service, but if you want a new building with none of those inconveniences, go pay tripple a month in rent for a studio at the Marriott across the street. If you want cheap rent and a nice unit that's as close to downtown as it gets, you have to be patient with little things. Maintenance is always fixing your issues the next day, landlady Preet will literally answer her phone all hours of the day and over the weekend because they care about keeping good tenants in the building.I texted her almost every day when I first moved in with whatever minor issues my unit had (one blind fell off, shower head was making noise, kitchen drawer broken, loose plug in the kitchen, excessive heat in the winter, broken thermostat) but she always responded right away with an apology for the inconvenience and sent maintenance to fix it right away. Done! Problem solved and now my unit is a great place to spend time with absolutley no issues. Smooth move-in process, and most people in the building are nice and smile and say hi when they walk by.Never seen a since bug or creature in the building, not ONCE. Location is as good as it gets, and if you show basic human respect to the staff, they treat you VERY well and smile and say hi when you walk by them.Take these negative reviews with a grain of salt.Side note, I am on the 25th floor and I take the stairs a couple times a day (I use the elevated the rest of the times) and yes there are instances where homeless sleep in the stairwells, but when it's -35 outside and you're on your way up to your heated appartment, keep in mind they might actually die if they sleep outside and they are always nice to me when I walk by them, so don't be rude to people just because you have a place to live and they don't. Some day that might be you looking for a warm place to sleep, you never know and being kicked out for doing nothing wrong is heartbreaking to have to go back out into that cold.

As a former resident of this building let me give you an honest opinion of the building. First off, let's address the pest control issue mentioned in other reviews. Those who say that its because of the lack of cleanliness of that particular resident is completely misleading. When I lived there, my suite was always clean. Pest issues can be caused by adjacent suites, so if those who claim to have no issues with insects are very lucky. I however had the misfortunes of having to dealing with the problem.The location of the building is great. It's close to everything. Transit is great! Its close to everything that one would need. That being said, the major cause to why I left is the business across the street! Its called the Backyard and its literally a outdoor bar that has live music and live DJs that can possibly go on to the wee hours of the morning. If you dont mind loud music until midnight and beyond than it's all good. If you do? This building may not be a viable option for you.Management is awesome! Preet is a sweetheart of a person. If it wasn't for her, I probably wouldn't have stayed as long as I did. As for Mainstreet as a whole, I dont think there screening process is good at all which in my opinion is what leads to the issues that this building has. Because of this, the lower rent and insanely low damage deposit it attracts all sorts of people. Unfortunately some that contributes to the issues that plague this building.Overall this a decent building but does have a bunch of issues that could be easily fixed with a more stricter attitude. That said, the outdoor bar across the street and their loud obnoxious music isnt an issue Mainstreet can fix.

If I could give this place 0 stars I would. I lived here around 2016 and it was disgusting, kind of wild to see recent reviews say the place is still garbage but what did I really expect from a place infested with bedbugs and cockroaches. Also for those concerned, I believe the area has a trafficking issue as I'd hear screams down alleyways and had some small lady, in a bedsheet and no clothes knock on my door asking for taxi money one time. Management wasn't the best either here, if something needed maintenance it was a hassle. Once again, reading other reviews makes it clear this place hasn't improved one bit over the years. Super cheap rent with everything included, but at the expense of your sanity and wellbeing.

There are bed bugs!!! It will kill you, torture you, and break you down! I saw other people said bugs before I moved in, and the manager said that was because the tenant's room was dirty. It is not true!!! I live by myself and my room is very clean. My room does not have other bugs, but have the worst bugs---bed bugs!!! The bugs can come from other places!

Renters beware!!! Stay away from their rentals, the worst company in Edmonton