Atlas Travel, Canada

I had an amazing experience with Atlas Travel when I needed to change my flight. I want to express my heartfelt gratitude to Nastaran, who did an outstanding job in finding a new flight for me. Her professionalism and dedication were truly commendable.The process of changing my flight was seamless, thanks to the efficient staff at Atlas Travel. Nastaran's expertise and attention to detail ensured that the new flight she found was perfect for my needs. She kept me updated throughout the process and addressed all my concerns with a friendly and positive attitude.I highly recommend Atlas Travel for their exceptional service, and I am incredibly thankful to Nastaran for her outstanding support.

I had such an amazing experience with Atlas team. Romisa was more than helpful and she went above and beyond to help me get the right ticket. She informed me about deals and took her time making me feel an important client.Highly recommended.

I want to express my sincere gratitude to Miss Romisa and Miss Azin for their outstanding customer service. They truly went above and beyond to assist me, and I am grateful for their dedication and professionalism. I highly recommend Atlas Travel Agency to anyone in need of ticketing services. Thank you once again for your exceptional assistance.

Oh, where do I begin?! they don't deserve even 1 star. I rarely write negative reviews, but I really thought I should share my experience to help others avoid this travel agency at all costs.Due to visa issues, the airline didn't board me. First of all, I expected that a travel agency should know better and advise customers of such issues. Otherwise, what's the point of buying a ticket from an agent, instead of directly buying from the airline. I was hoping for some accountability, of which I received none. Anyhow, after asking for a ticket change, they frustrated us with a difficult process and asked for $1800 per person to be able to change the tickets, while I could find similar tickets myself online with much lower price. So, I asked the agent at Atlas travel to cancel my flight and refund me, so I can proceed with the purchase of new tickets myself. They asked for $650 fee per person to be able to process the cancellation. I talked with the airline directly and explained everything. They felt sorry for me and tried to help, but unfortunately, they were unable to help as I had bought the tickets through an agent.Anyway, I could understand some level of administration fee but $1300 for two people was too much. Even after I paid this large amount, I emailed them and asked for a receipt a couple of times so I can claim these costs from my trip interruption travel insurance, but they never responded me back.Obviously, a lot is wrong with this agency. I'm currently reviewing options with a lawyer to sue them for charging me for the incurred costs with no official receipt. In the meantime, I thought I should share my experience here to warn other people.

I've bought tickets from Atlas Agency multiple times, and they've always been top-notch. The folks there are super professional and respectful. Big shoutout to Ms. Romisa for being a flight guru! She knows her stuff and can hook you up with the perfect ticket without breaking a sweat. Huge thanks to her for making my travel plans a breeze. I highly recommend Atlas Agency for their customer service.

I had such a great experience with Atlas Travel specifically with Nastaran, the sales coordinator at Atlas. She went above and beyond my expectations specifically when she informed us about a change in the itinerary that had an adverse impact in our travel plan and we were not informed about that by the responsible Airline. She went above and beyond and found us an alternative flight that was best suitable with our travel needs. I would highly recommend choosing Atlas Travel specially Nastaran for any future travel plans. Thank you, Nastaran :)

I recently had the pleasure of working with Atlas Travel, Canada for the first time, and I must say that my experience was exceptional. I needed to book tickets for my upcoming travel, and the entire process was smooth and hassle-free, thanks to the amazing assistance provided by Ms. Romisa.From the moment I reached out to Atlas Travel, Canada, Ms. Romisa displayed a high level of professionalism and attentiveness. She patiently explored all available options, taking the time to discuss them with me and ensuring I understood each one. Her dedication to finding the best travel arrangements for me was truly commendable.I greatly appreciated Ms. Romisa 's responsiveness throughout the entire booking process. She promptly answered all my queries and provided updates whenever necessary. Her attention to detail and thoroughness in addressing my concerns left me feeling confident and well-informed about my travel plans.Ultimately, thanks to Ms. Romisa's diligent efforts, I obtained the best possible offer for my tickets. The pricing was competitive, and I felt satisfied knowing that I received excellent value for my money.While my journey is yet to take place, I am confident that the reservations made through Atlas Travel will be flawless. Should any issues arise during my travel, I will update this review accordingly. However, based on my experience thus far, I have no doubt that the team at Atlas Travel will handle any potential concerns with the same level of professionalism and dedication.In conclusion, I highly recommend Atlas Travel for their outstanding customer service and efficient ticket booking process. If you're looking for a reliable travel agency with attentive staff members like Ms. Rita, I encourage you to give them a try. I look forward to future collaborations with Atlas Travel for my travel needs.Note: This review will be updated post-travel if required.

Atlas Travel planned a dream trip for me.The 24-hour support of this travel agency was unique and wonderful.I am really happy with the choice of this agency and I also bought my summer trip from them.

A big thank you to Atosa for being extremely helpful! She is so kind, knowledgeable and experienced. Prompt and excellent service at all times which exceeded my expectations! Will definitely recommend Atlas Travel Agency to everyone .

I usually buy my flight tickets from Atlas Travel. During around 7 years of business with them, I could always get the most flexible and cheapest flights with the best airlines. The travel agents there are mostly kind and eager to help customers. I strongly recommend this travel agency.