Rosellen Suites At Stanley Park

It is such a nice little place to stay for a family. Having a little kitchen and suite style accommodation is so relaxing after a long day of sightseeing. It's right next to Stanley park, and it's easy to go for a walk through the park or down to english bay beach to watch the sunset which is spectacular. Easy access to transit, close to the aquarium and harbour. I really enjoyed staying here.

Rooms are dated but very clean. Loved the extra touch of microwave popcorn in the room. It was the perfect snack. The clerk that checked us in is amazing. Great customer service.

This is by far the absolute worst 'excuse' for a 'hotel' I have ever encountered. I spent over 45 minutes standing in the rain in a dimly lit entrance way trying to use the reportedly 'useful contactless' intercom service to get into the hotel. I spoke to 9 different people(clearly some hired phone service from another country) who were mindlessly reading through a script, who repeatedly dropped the call and who clearly had no idea about the location or system in this particular place. Luckily, another poor soul who was unfortunately staying at the 'hotel' came out and passed along another phone number. Once the local manager was finally alerted to the situation, he was condescending and rude. The room itself had a moldy, old smoke smell. Indeed, the furniture was reminiscent of 'Thrift quality pieces' which were heavily stained, and also had a very dingy aroma. I ended up putting the towels over anything I sat on. Finally, in a city where renting is incredibly expensive and elusive, it is odd that this building was clearly an apartment turned hotel. The owners are using this as a cash grab with minimal investment and a total lack of concern for anyone who gets duped into booking a room in this dump. Just don't do it. There are many better, inexpensive lovely places to stay.

I don't even know where to start. The check in at this hotel is one of the most bizarre things I've ever experienced. Apparently nobody works here past 5pm, so I was on my own with a bunch of suitcases and locked out of the building. I buzzed in 5 times before it allowed me to gain entry (the connection was so poor the buzz in monitor kept disconnecting) which was beyond frustrating when all I hoped for was a luggage cart and service. Which I got neither. I quickly realized the hotel issued me 2 rooms when I only booked 1. I called who I thought was the manager who seemed very helpful on the phone and told me not to worry, just to go down to the front desk in the morning and they will help me... yeah right.The next morning I go down to the front and I was greeted by the general manager" who loved to tell me repeatedly his title. I was absolutely disgusted with his hygiene

Make sure you read the information in the emails around checking in very carefully. There's a lot there and it isn't clear so it's easy to miss. It would have been helpful if the person who my husband spoke to when he called to ask some questions mentioned some of this.An important thing to note is that you are likely to have problems getting in at any time of day without the keyless access code so make sure you email to request it.The place itself is okay. But the oversize parking leaves your vehicle hanging into the street. It is getting run down but seems more or less clean. The location isn't great. It's not really easy walking distance to anywhere and the access by car is kind of convoluted.Bottom line--if you're looking for a less expensive place to stay near downtown Vancouver you could probably do a lot worse. Just be prepared to have a big hassle getting into the building and plan your day accordingly.

Bad service in general.Requested for toothbrushes, but told us they don't provide any so we had to go buy them at night.Housekeeping service took old soap, but never replaced them with new ones so we didn't have any soap for showering.So then we called the phone number written on the paper in the room, but was directed to someone else and never heard back after she told us she would get back to us.Horrible place to stay, bad location. Would not recommend to anyone.

A perfect and spacious home base for visiting and exploring Vancouver. It's a lovely neighborhood within a short walk of Stanley Park and a wide range of shops and restaurants.

The staff were brilliant - super helpful and friendly! The apartment is in a good location right next to Stanley Park. It's on a quiet street, a short bus ride to downtime". There was only one bathroom and the furnishings were dated. It was clean and there were free washing machines and dryers in the basement. The kitchen was fine for cooking meals and it had a dishwasher."

We LOVE staying at the Rosellen. The rooms are spacious with full kitchen. It's an older building I believe it was converted from an Apartment. If you need 5 star boutique, this is not your place. However, if you want a very nice place where you have room to live and you value being able to prep your own meals.. This is your place... Oh and if you want to be able to access Stanley Park and the Seawall right out your front door, book the Rosellen. The staff are wonderful and there simply isn't a better location in the English Bay/Stanley Park area.

You will like this place. My suite is a two bedroom. The decor is eclectic, cherry wood dining table with overhead chandelier. Corner china cabinet with crystal for drinks, floral tea set. Beds are comfortable one ensuite one full bath by 2nd bedroom. Fireplace with cherry tv cabinet beside, one cherry murphy bed with large cabinet storage, one pull out couch, comfy. Fully functional kitchen, large fridge. Hardwood floors throughout, except kitchen large terrazzo tiles. It is CLEAN. Only one small area carpet under a crate like storage box, that looks like it was used by someone immigrating in the 1920's. Maybe from a Red River Trail families china and antiques storage box. The apartment is clean and attractive, fresh paint. It is an apt building from the 1950's. The foyer was open bright clean with seasonal decor throughout. The garage is heated with recycling containers available. The location to English Bay, Stanley Oark, Denman, Roson, W Georgia Street, the Howard Hughes Weston Bayshore and marina, is excellent. You can easily walk to each location. It has a Katherine Hepburn penthouse suite where she could have had friends over like the Chief Justice and friends. I booked through TravelZoo and paid $149.00 a night. The apt is warm when needed and you control the heating and air conditioning. It is not wheelchair accessible though there is an elevator once inside. Maybe there is something.