Edmonton West Primary Care Network

For your mental health, do NOT enter this clinic if you do not want to risk the regret in regards to a certain individual. After years of ignoring my deteriorating mental health, I had finally reached out for help. I waited months for my in-person appointment with a psychiatrist at this clinic. When the day had come, the doctor" had mentioned he recognized me? I have never seen this individual

Everyone was polite and friendly. The services are excellent. Some in person and online/phone services.

Was referred to their Behavioural Consultant Robyn. Horrible experience. She is annoyingly fake upbeat, and if you aren’t the same, she is EXTREMELY judgemental and negative. Her reports are completely inaccurate, with her summary of her interpretation of everything you say. They lead you to believe they are psychologists, but are actually nurses. Clearly one unsuccessful looking after patients. Obviously very poorly trained, and incapable of understanding people under stress. She refuses to believe anything you say. She won’t even listen to your doctor when they are so shocked by her report, they call her themselves to discuss it. I found her beyond extremely useless within minutes. Her voice makes my skin crawl, it’s so fake.

My experience with Robyn has been very rewarding. She is a wonderful listener. She takes notes of what I said and repeats them back to me to make sure we share the same understanding. She is receptive to questions and suggestions. She beams with grace and kindness. I am very fortunate to have connected with her at the EWPCN. I am most thankful for all the additional resources she sends me. Robyn is a rare gem in the world of mental care.

Dr Morrissey is fantastic, she was able to help me with my issue and even offered to recommend a Dr for when I move in the coming months.

I am giving this place 1 star only because I cannot give it 0 ,i had an appointment there after being referred by my family doctor to see a behavioural consultant for help, Only to encounter someone who completely disregarded my current diagnosis. Someone who would try to put words into my mouth and talk over me while not fully listening or understanding where I came from when I explained things to him, I noticed him getting upset and irritated when I wasn't agreeing with him on the diagnosis" he was trying to give me. My values and beliefs were questioned and I was guilt tripped in my session. His way of getting me to understand about my said "diagnosis" was to look via meme pages on instagram/Facebook...... All and all very unprofessional and narrow minded

I went here to meet with a social worker recommended by my doctor to get a personal directive drawn up with copies. The front desk did not verify my information or my address on their file. I went in but I did not get a chance to read the original copy of the directive before I left. After I got home, I noticed an error with my postal code which I drew a single line through and wrote the correct postal code in and initialed the change. I have taken accounting and I know that this is the proper way to make changes to a legal document. A little bit of trouble with this but thankfully there was no charge for this service. If a lawyer draws it up, you will have to pay for it to be done. PCN needs to verify every person that walks through their door because this is how mistakes are prevented.

I am amazed by how helpful, kind, and considerate Robyn is. She has helped guide me through many challenges and provided me with effective strategies and resources that I will continue to use. I feel like she went over and above to help and support me. I am so grateful to have been connected with her. I cannot thank you enough Robyn!

This clinic truly goes above and beyond for you and your baby. The reception staff is polite and helpful. During my pregnancy they answered all the questions I had and never made me feel dumb and always had the answers...special thanks to Sherly