Uptown Physiotherapy Clinic

I would recommend this location without hesitation. Love it!

It seems like others have had nothing but nice things to say and great experiences, so it's unfortunate that I ran into the issue that I did. Before I go over my situation, I want to say that the staff here are truly fabulous, they are very outgoing, kind, and make you feel welcome, which is why this whole situation for me is even more upsetting.So, I've been meaning to write this review and debating if I should be that unsatisfied customer to do so, though, given my situation, I think it's important that I do.So I have been having serious leg/back issues since November of 2018, and they came out of absolutely nowhere. I was originally diagnosed with a 'pinched sciatic nerve' as I had literally every single symptom of it, except that it was not responding to the medication I was prescribed to get rid of it. Anyways, my MD sent me here for physio, which I actually enjoyed going to due to the pleasant atmosphere. After a few visits, it did seem like nobody knew for certain what to do for my issue, but I was still hopeful given it only being a few weeks. We tried numerous things and nothing really seemed to help, and finally after a couple months of physio, the physiotherapist pulled me into his office to discuss how this is likely pain caused by my brain, which is causing all of my issues. In fewer words or less, there wasn't any serious issue, and the physiotherapist said I needed to get more exercise, eat more vegetables, do deep breathing, and more positive thinking in order to get rid of the issues I was having. It seemed like he truly didn't know what was wrong with me. Obviously, I left EXTREMELY upset, frustrated, and confused, as this is something that is seriously ruining my day to day life, relationships, and not to mention, my extremely physically demanding job. I ended up never going back, as you can imagine my frustration.I went to a massage therapist who didn't do much unfortunately, and then decided my last option was a chiropractor. The reason I never tried a chiropractor before, was actually due to the fact that everyone said they would make me worse, INCLUDING the physiotherapist.Thankfully, I decided to go see a reputable chiropractor in my area, and am grateful I did. Within 5 minutes of feeling my spine and hips, he detected that my Sacroiliac joint is popped out of place, which is what is causing all the pain. He then sent me for a Lumbar Spine Xray to see if that may also be causing some issues, which came back showing I have a mild case of scoliosis in my lower spine, and degenerative disc disease. Unfortunately, due to this being undiagnosed for 5 MONTHS, the inflammation is bad, and the recovery will be a while, though I am very grateful I finally know what this truly is, even knowing it will likely impact the rest of my life.I would hope the physiotherapist did in fact do what he could, though I also can't help but feel the situation was handled unprofessionally, and if he truly didn't know what was wrong, he should have referred me to someone who did. Like I said, I found all the staff members very kind and enjoyed my time there, though hope nobody has the unfortunate experience I did.

Elias is excellent!

Not happy with the treatment for an elderly parent that was covered by OHIP-especially since patients are only covered for 6 visits.1st visit - physiotherapist put a warm cloth over injury for 30 minutes, walked away, no communication. Came back and did 2 exercises for a couple of minutes and then taped it up and sent parent on their way.My parent indicated that they will not go back as they didn't receive any treatment and there was lack of communication. I decided to call to understand the treatment so that I could relay the benefits of physiotherapy but the physiotherapist asked me for my qualifications to even ask what was being done. I explained that I wanted my parent to continue with physio because I am a firm believer in its benefits. Against my better judgement from the call, I asked my parent to go again and have an open mind.2nd visit, lasted only about 15 minutes, same procedure, warm cloth on injury for 10 minutes, a couple of exercises, taped again and sent away.It's unfortunate there are only 2 physiotherapy clinics that are suitable for individuals that do not have coverage and need to go through OHIP. Uptown Physiotherapy is not one I would recommend.