Scott Street Medical Centre - Walk-In Clinic, Doctor & Blood Testing Lab

Hi there! My name is Matt and I've been a patient at this clinic for about four years. I have schizophrenia and I'm on methadone for past substance abuse. I normally see Azmina Atif who is a PA at this practice. She SHOULD be able to work as a full MD in this country but because of legal red tape involved in the licensing process, she is in administrative limbo. Her medical knowledge is very apparent and her bedside manner is second to none. I am validated and treated with compassion by all the staff there and I have had some long wait times, but that was my fault. (showing up too late as well as not realizing they were as busy as they were.) In a time where we have a shortage of family doctors and a qualified, willing, educated person who would like to do that, you'd think that they wouldn't stonewall her. I see another doctor who works with the methadone clinic I go to who deals only with methadone and it's side effects and is wonderful. I also see a psychiatrist occasionally who is also wonderful. I'm so happy I found this place and I will continue to go for a long time in the future. I also get testosterone injections and when it can't be done at the methadone clinic, I know I can go to the Scott Street Clinic and get the injection. Thanks for reading my review.- Matthew Richard

Used to love this clinic. Last time I went I just needed an injection, was sent away two different days (an hour before they closed) because they were at capacity. I just called to try to make an appointment to avoid this happening again and was told I cannot make an appointment, walk ins only, and they accommodate people who are just getting an injection. I said that’s odd because when I came last time you guys sent me away twice; she says oh yeah we reach capacity around 4pm (they close at 8pm) so if you could come before that then you would get in.I said I work; I’m not going to make it before 4pm - and then sit there for god knows how long, just for a simple 3 second injection. Then she informs me they actually changed their hours and they close TWO hours earlier now. When they couldn’t even handle the amount of patients they had before.Won’t be returning here. I really enjoyed the female doctor, she was always friendly and kind. But that isn’t enough to make me want to return. This place needs a serious overhaul. Reviews are horrible.

Came to this clinic with what I thought was a throat infection and waited 2+ hours (1h in the waiting room and 1h in the Doctor’s office). Doctor did the strep test and it came out negative, waited 30 min for the test results that is only supposed to take 5 mins. Told the doctor it was very painful to swallow, he told me it should go away in 3-5 days. No empathy or compassion towards my pain. Wasted my time. Will never come back. Receptionist was nice.

I've been to this clinic twice so far and have had very positive experiences both times. The front desk staff and Doctors were polite and helpful and I got my issues dealt with. I find the hours of operation much more convenient than the walk-in clinic I was using before. The wait time is long, but that's normal for walk-in clinics. They were very busy both times I was there. Also, both times I went were at peak hours, so I was expecting a wait. I'm planning to keep this as my walk-in clinic. There's a Shoppers right next door, so it's very convenient for getting your prescription. The clinic is clean and professional.

STAY AWAY!!! These guys could care less about the patients. Wait times are ridiculous. I was one of 5 people there and waited for hours. I finally left the waiting room and asked the person who said he was a doctor why the long wait (he said he was the boss to the receptionist, so he is probably the owner). He was very rude and said that there was only one doctor and that if I couldn't wait for a few minutes, I could just leave, followed by, We look forward to your NEGATIVE review!"There are many other clinics that will take much better care of you in a prompt fashion. I went to Carlton Medical Centre and was seen by a doctor within 15-20 minutes. Compare the reviews between these clinics and make the right choice. Places like this do not deserve to be in business."

I went to Scott St as my very great doctor had retired. In the beginning it was good. Short wait times, attentive. Then it went all down hill. I was constantly getting the run around from not only the office but Medicare....horrible horrible foundation. Office staff rude, supplied no information, and so so much red tape. The worst was misdiagnosing, continuously. I recently called to refill a prescription that has been the same...even with them...for years only to find out that now it has to be in person and walk in only. I questioned that only to be informed I was no longer a patient. I signed nothing leaving or even saying I was leaving nor did they inform me that I supposedly did so. Complete unprofessional and unorganized organization/office.

Dr Harleen Singh was incredibly kind and thorough, my concerns were taken seriously and she really listened. The receptionists were very pleasant as well and the atmosphere was very clean and welcoming

Went in to see a doctor for a throat infection and they wanted to do Covid testing. Uummmm, no. Its not Covid..its a fricken throat infection...i have had enough of them in my days to know what is happening with my body. Besides, if they knew anything about medical atuff, they would know Covid is no longer an issue (CDC was the one who put out the notice)

If your looking for care for someone under the age of 16 don’t go to this walk-in . I brought my 12 year old in just after 8am when they opened and there were only 2 people in the waiting room but they said they couldn’t see her because they have a new policy that they no longer see anyone under the age of 16. I wish that it would have been listed online so that I didn’t bring my sick child all the way there to be turned away .

Do not come. Horrible waiting time. They sent other patients who came after me. To see a doc here, forever. You have to spend your waiting time at least 2hours. Horrible receptionist, horrible doc.