The UPS Store

UNREAL. 25 minutes to send a parcel. We were second in line and had to fill out a bill of lading but after we had finished (this took all of 4 mins) we stood and waited for 20 minutes (not an exaggeration) while the lady took other clients before us Trying to get through as many people as possible. The store was so crowded with boxes you could hardly move. I know she was doing her best but TERRIBLE service due to being so severely understaffed! UPS- DO BETTER FOR YOUR EMPLOYEES! you’re making money hand over fist with your obscene parcel fees- STAFF YOUR STORE.

The staff was incredibly kind, helpful and friendly. They understood exactly what I needed and I trust ups products to endure a plane trip much better than other regular stores. The price is a bit high but for a good reason, they will deliver what they promised. I’ll definitely use their services and products again

I recently visited the UPS store on 130 Ave. I was thoroughly impressed with Deborah's exceptional service. From the moment I walked in, she was more than willing to assist me with my needs and definitely knowledgeable about the various shipping options available. She took the time to explain the pros and cons of each option, and helped me choose the best one for my specific need & made sure everything was properly packaged.Deborah was also very efficient and attentive throughout the process. The whole process was quick and hassle-free, and I felt confident that my package was in good hands.Overall, I highly recommend this UPS store to anyone in need of shipping services. The staff is friendly, knowledgeable, and efficient, and they truly go above and beyond to ensure customer satisfaction. I will definitely be returning to this location for all of my future shipping needs

The lady that works at this location is super helpful and nice. She’s very attentive to customer concerns and does it all with a great sense of humour. Thank you Deborah!

Great service from Deborah helping send tax papers to the US. There was a lineup the entire time we were there and very busy with people dropping stuff off. Deborah had a great upbeat attitude. Thank you!

As a shredding client with UPS, I must say that I am extremely satisfied with their services. From the moment I contacted them, their customer service team was incredibly helpful in answering all my questions and guiding me through the shredding process.I was impressed with the level of security that UPS provided.Overall, I would highly reommend Deborah and her team at UPS 130 ave to anyone in need of shredding services. Their professionalism, attention to detail, and commitment to security make them a top-notch choice

Deborah was amazing! such a welcoming wonderful woman! definitely put a smile on my face was very professional and went out of her way to help me! definitely coming back:)

I think this is the best UPS location I’ve ever been to. They are soooo friendly here, especially Inna! Usually when I go to drop off a package at any UPS location, it’s the typical no smiles, just barely polite interaction. However, this location was all full of smiles and laughter. They are so kind and really uplift your day! This interaction makes me want to use UPS over all the other delivery services from now on. This location will definitely be my go-to UPS store from now on! Thanks so much for such a pleasant experience Inna :)

Just went to this store to pick up a package and had a great experience. Mike helped me out and was very polite and pleasant. Will be coming back for any of my business UPS shipments. Thanks for a pleasant experience

Watch out. They charge extra for dropping off prepaid packages / envelopes.Be prepared to pay $7 extra + tax for the privilege of using this specific independently owned UPS store (#434) on 130th Avenue in McKenzie Towne.DHL list this as a valid drop-off location, and it is BUT do note an EXTRA service FEE applies.* Only item supplied was the prepaid DHL envelope. No extra store materials beside the paper receipt.