Argus Carriers Ltd

We had a delivery/driver named Allen a white male in his late 50's come to our store and dropped off a large wooden crate that must have been over 400 pounds. Firstly he refused to bring it into our back door, and argued back saying it's not his job, eventually we made him bring it in. Secondly on the paper slip he gave us gave him instructions to open and dispose of the crate. He argued back saying it's not his job. He began to be rude and made a racist remark and started yelling at us if we speak English and if we understand what he is saying. I went off on him and gave him a piece of my mind, he is absolutely rude and condescending. Don't ever use this company the driver is rasist and a horrendous human being.

As I write this, there's a wildfire that has blocked off the only Highway in and out of Port Alberni. With that said, many carriers have taken a detour route to get products into Port Alberni. The reason I give them one star is because we were told that our Bulk foods order, which has been waiting to be shipped from their warehouse, will only be shipped if we pay a priority fee" for shipment. Otherwise

They are always early and very friendly when delivering!

Kinda scary to see a tractor trailer swerve 2 lanes over and make 3 more sudden lane changes in the span of 1 minute. Had to brake hard to avoid it hitting my car.

Drivers think they are the police or something lol

One of your drivers (truck #64) rolled down his window today and screamed profanity at me as loud as he could. He was under the impression i was in on coming traffic but i was in a turning lane on my side of the road, he was very much so mistaken. I am a class 1 Profesional driver and conduct myself in a perfessional manner. This driver then followed me to get his point across once more using profanity. Thank you argus carriers for hiring quality drivers

Argus picked up a secure shrink wrapped pallet from us and delivered a re-wrapped and strapped pallet to our customer, less two boxes. Some of the clay box's had been a little damaged and the pallet had clearly been restacked. From me, to Argus dock, and then to our customer it was not delivered the way it left our warehouse. Now it's on us, Argus claims they delivered just what they picked yet admit it needed more strapping and such. Clearly something happened after it left my shop. No use talking anymore with them. They have all the answers.

Paid for next day delivery on a Thursday. Was told on Friday at 3 pm that i wouldnt be receiving my order til Monday afternoon. $60 for a 20 lb order shipped from Burnaby to Langley. When i called, Patrina was rude and refused to refund the next day delivery charge. She said it was a warehouse issue.Do not use this shipping company. There are way better options out there for half the price.

Absolutely terrible service. Missed my delivery Wednesday claiming they had the wrong number, but it was right on the bill of delivery. Told me on Friday early afternoon it would be delivered first thing Monday (8am was AGREED). Monday at 10am told me they forgot about it Friday and then Brent at head office had the nerve to say they won't charge me for the redelivery fee. Cheers to getting bent over by these guys if you use them.2 stars because the driver was cool.

Use these guys alot moving goods in the LM. Reasonable rates and always safe delivery.