Rideau East Apartments

It’s almost 4 years that I have been in this building and I like it here. The people from the office are really understanding, kind and they do their best to offer the best service possible. It’s a good building especially for student because it is close to uottawa and the apartments are spacious and great.

I have a very good experience with the Rideau East Apartments (170 Less Ave): beautiful surroundings, new renovation, friendly building support, excellent rental management!

I have lived at 170 Lees Avenue in Ottawa, in a 1-bedroom unit, for 16 years. I was here before the building was renovated, during all the upgrades, and am still living here now, so I can give an honest review.Initially, when I first moved here, the building was in pretty bad shape. There was a horrendous cockroach problem, the apartments were small and run down, and it was pretty dirty. I was a student at the time though, and the rent was cheap, so I stayed.The following year after I moved in, they began massive renovations. They removed all the crumbling balconies and extended the interior of the units for maximum living space. They tore out all the old carpeting and flooring and put in much nicer, new ceramic tiling, put in new, tinted, casement-style windows, and upgraded many of the kitchens and bathrooms.Then, a few years later, new management took over and continued to improve on the interior of the building, installing new flooring, lighting and aesthetic upgrades in the lobby and hallways (still ongoing on some floors). Brand new elevators were also installed in 2018/19 to replace the original, always-breaking-down system from the 60s, and an upgrade to the building’s power supply was recently completed this year, ensuring the elevators, garage doors, and hall lighting stays on during power outages.With all of the upgrades and improvements over the years, the problem with roaches went from bad, to mild, to virtually non-existent. Personally, I haven’t had any issues with roaches whatsoever for years. I’ve also never seen or heard of anyone I know in the building having bed bugs either. If anyone did have bed bugs while living here, I would argue that they acquired them elsewhere and brought them into their units themselves - the same way people brought them into all the government buildings in 2019 when it was all over the news. Anyone can get bed bugs no matter where they live. It’s unfortunate that the people who had the misfortune of dealing with them blamed the building. I mean, if there were an infestation, EVERYONE would have them by now.It’s sad to see so many negative reviews of this building when it actually has a lot of great qualities. The people that live here are all pretty friendly, and there are a lot of dogs and dog-friendly people. I, myself, have a dog and two cats, so I like that it’s a pet-friendly place.There is a huge open green space right in front of the building where people bring their dogs for exercise, and where organised sports and community events are held. There’s a community garden, and the PATH system is right next to the building, along the Rideau River. It’s close to Ottawa University, St. Paul University, OC Transpo bus stations and the Lees Avenue LRT station. Plus the on-ramp to the 417 is literally right across the street.There’s a children’s park with play equipment just across the field in front of the building (Springhurst Park), as well as a basketball court, and other park amenities. In the rear of the building there are picnic tables and charcoal BBQs for the use of the tenants during the summer months, and an outdoor area for bikes.Attached to the building is a convenience store (accessible through the basement). There’s also a chicken place, and a Chinese restaurant (Giant Panda), all located at the street-side face of the building. Across the street is a barber/hair dresser, and next door are additional convenience stores, a Greek & Pizza place, and a Shawarma restaurant. It’s really handy for student life, or for when you don’t feel like cooking or going to the store.There’s also on-site laundry that’s open 24-hours, with brand new washers & dryers (2021).The building management are all friendly, helpful, and very accommodating, and maintenance work is fast and efficient. I’m not sure why some people have left such bad reviews, but my experience over the past 15 years has been positive, and I’m quite happy here. I love the location, my unit, and the fact that the rent is all-inclusive. No place is perfect, but this place is pretty good.

Great view from huge windows and well-controlled room temperatures except Summer days. Also much satisfied for the budget compared with probably any area in Ottawa, but had cons during living a couple of years.The management office works quite well. But, the office once neglected requests of fixing mailboxes for a while. Well... mailboxes were completely fixed after a day when one of tenants attached an announcement that there was a thief who stole multiple mails.Also, I saw some neighbors whose license plates were stolen by the only one car. One of them called a police and found the plate from 'that car' parked outside which allegedly avoids fees in the 'paid' parking lot. After this incident, I observed several times that the same car used multiple different car plates, but not sure for now.Also cannot forget roaches. One summer day I found that they are hovering even in the first floor's chute door. Shock and awe. Realized that individual cleanliness is meaningless.

I am doing honest review here, please do not try to rent apartments on this building. Poor management, disrespectful and careless staff.Even the regional manager Carolyn. If you go with any issue in their office they will blame you instead of help you. You will pay parking and you will pay tickets. In my case there was mistake in my car number plate, initially I am parking in B2 for year then they said they doing renovation and park out side, when park outside they call city of Ottawa and issued a ticket. Do not made mistake to rent apartment here.

I really like it here the staff and superintendent are very nice. It's a clean building. My apartment has been renovated. There is a convenient store a chicken place and a Chinese food place. Bran new washers and dryers. Near transit and the highway. The people that live here have been very friendly. I love to go for walks along the water. If your looking for a place check it out. Oh and the size of my one bedroom is pretty big compared to some others I had seen well looking for a place, glad I settled on this one.

Incredible Units, and timely efficient management and maintenance. Loved staying here and the location and kind understanding management made being a student renter extremely pleasant.

Warmed welcome from the Team. Fast and easy process from the apartment viewing to the lease agreement.Hama has a kind and helpful Team on-site!

Carolyn is the most wonderful, caring and loving manager ever! She has always been answering rental phone calls, questions, and dealing with all the unpredicted issues with so much patient and loving.Sakshi is working so hard and working so amazingly in administrating and organizing everything. I have walked to the office one day seeing she kept answering phone calls with no break. Their hard work makes 170 lees a loving home to live in.

My sister used to live here when she was in university (around 2015). In that time, the building was full of roaches and it flooded when we came to visit her. Awful place. It looks good from the outside but don't let that fool you.