Decks Out Back

I was referred to this company.First impression: Professional and politeLast impression: Cocky, arrogant and unprofessional.I received a quote for their services and was blown away by the price for 2 decks. (even with knowing that the price of lumber has dramatically increased) Like standard consumer practice, I decided to ask for a second opinion on the price to ensure I wasn’t out to lunch on the cost of wood, labour etc.After talking to one other deck company (similar quality), I realized I should give this company a chance. I decided to move forward with them but didn’t communicate my decision to them.A few days later, I received an email accusing me of “sharing their drawings” with a company and they would no longer be offering their services to me.I was surprised by this accusation.The drawing WASN’T unique by any means. They inputted MY requirements, MY ideas, MY vision, MY yard layout into a deck software, slapped their logo/watermark on it and called it their own!?! I guess they’ve made their success off of taking their clients ideas and calling it their own. Just because I asked another company for feedback, no where in my request did I ask them to copy the exact deck.No thanks. I'll move on, and won't loose sleep over this.Thank you for making me smarter and allowing me to place MY money to another company that can deliver MY vision.

We called Decks Out Back for an outdoor stair railing installation job we needed done. The slope was a bit of a challenge for the previous contractor we spoke to. Garth came to give us a quote and said the job was no problem. Nancy sent us the paperwork and an install date. Everything was done in a single day, with total job cleanup, and stellar results. We love it. The neighbours love it. We'll be calling them back for help with our deck! Highly recommend these guys for outdoor railings and decks and stuff!

Exceptional, professional and honest! Thanks to Garth and 'Decks Out Back' for their fantastic work with reference to our deck issues!

BIG THANKS to Garth Hutchinson of Decks Out Back who provided us with top drawer service with an urgent decking requirement we were faced with. Not only was he prompt, courteous and obviously knowledgeable about decks, loved his creative ideas and craftsmanship which turned my ugly unused front entrance into an oasis I enjoyed ever morning with my coffee. Thanks Garth, you never promised me a rose garden, but your deck inspired one! Can’t thank you enough!

Amazing experience working with Garth and his team. Garth was very collaborative working out the design of our deck and the end result was beyond our wildest dreams. He and his team were professional from the beginning to the end of the project. I was especially impressed with how they cleaned up everything before leaving each day. We look forward to enjoying our deck for years to come.