Hi Lite Laundry - Drop Off Laundry and Dry Cleaning

This laundromat is fabulous: friendly and helpful. I loathe laundry day usually (only because it's such a chore carting all my clothes on my bike:)), but today decided to treat myself to their massage chair while my clothes were washed; at $5 for 15 minutes it would be a bargain at double the price. Yipes, I could get addicted to that chair; it's like being pummeled by a great masseuse with super strong hands. I'm going to take my brother there for just the massage experience.This is a low key, neighborhood type place. Really nice.

I had a very good experience with the drop off service. I had a cream coloured cotton rug that was too big for my home machine and it came back nice and bright. The gentleman stuck to his original quotation even though it turned out the rug had to be in the dryer for hours and hours (Very thick). I will go there again for large washable items such as mattress cover etc.

Basically went in there Friday to collect my pants that have a belt made of the same material. They had left the belt at their dry cleaning factory (they sub contract off site). I was picking the pants up to wear to work all Easter weekend. When asked where the belt was I was told it was definitely at the factory and they’d get it to me by Tuesday (after the long weekend). At no point did they offer a refund, an apology or the solution of driving to the factory to pick it up that day. They also asked if I had different pants or a different belt to wear that night???I got home and called the dry cleaner to ask if they’d be able to go and pick up the belt so I’d be able to wear the pants the following day. He obliged and had someone watch the shop for him.I was able to get my belt the next day. This was only after I called and came up with a solution.Pants were cleaned well and I appreciate him going to get the belt but disappointed I had the leave the store and call back to find a solution. Less than great customer service.I will be trying a different dry cleaner in the area before I return. Three stars because he went out of his way to get the pants.

They put huge pins through my silk skirt to hang it up which has left visible holes in the waist band. Was closed before opening hours when I went to pick it up previously so did not get my items in time before a trip I'd planned to take them on.

My trousers needed repair, picked them up earlier today, fantastic service. They delivered excellent quality repair and on time as they originally promised. I was very impressed, very nice staff as well, the guy at the till is really a nice guy, I appreciate the good service, keep it up!

This place is great!Most of these reviews come from the old owners. I live in the area and have been doing my laundry here for over a year. The old owners were not as bad as the reviews state...there are some very dramatic reviews. Very nice people and the older woman just couldn't speak english. However, It has a new owner as of December 2016 and he has cleaned the place up and is a very nice gent! It will soon be a cell phone repair shop as well as laundry. It is a lot cheaper than doing laundry in your building and you can control the drier time by adding as many quarters as you desire. It's nice to support small local business owners!

Absolutely amazing. I was hopeless and left Van without picking up my laundry. I contacted Hi Lite and they held it until I returned. They were incredible, didn't even charge me extra. Clothes are obviously extremely clean and neatly folded. 11/10 experience. Great communication from Hi Lite aswell. Definitely bring your laundry here.

I've been taking my laundry here for over 10 yrs. Changed ownership a few times but I'm very happy with the latest ownership. Thank you for always being so nice and accommodating to my schedule and doing a great job

I had them wash a duvet blanket that was very soft the feeling of the material has completely changed and the soft fuzzyness of it has been destroyed due to using heat and not following wash instructions. It now feels old and dingy and upon further inspection even the tag has been melted and destroyed due to the amount of heat and mistreatment

New management - excellent service, prompt delivery and at a reasonable price too. Great opening hours 9am-9pm. Also, I had an old quilt to be repaired and they did a phenomenal job, it looks new again! Thank you so much!! I would definitely recommend this place for your dry cleaning and sewing services!!!