Fiber Protection Services Inc

Fiber Protection Service did an incredible job cleaning the blood out of the carpet on the steps in our basement after we had an accident. This is the second time we have used the services of Fiber Protection because we were extremely happy with the way they fiber protected our upstairs runner a few years ago. Based on the number of stairs leading to the basement Jeff quoted us a price. He also indicated that we would get more value for the quoted price if we did our other set of carpeted stairs; we really appreciated that. You don’t hear of businesses being that honest these days. They were also extremely friendly, professional and prompt. Thanks Jeff and looking forward to doing business again with you in the near future! I will definitely recommend my friends use Fiber Protection Service!

These guys are miracle workers in my books. I had them protect my upholstery & area rugs a couple of years ago after I got a puppy. What a good decision. My dog regularly gets an upset tummy, and throws up on the rugs, the furniture, my bed....never the hardwood floor. Fiber Protection's spot cleaning service gets the stains out every time, even when they're a couple months old. Highly recommend.

One week with my beautiful, custom couch and I discovered my son's t-shirt had transferred blue dye all over it! I immediately called Paul at Fiber Protection (at 830am none the less) panicked and within hours someone was at the house removing the stain! I never anticipated needing the service so soon and couldn't be more thrilled that we protected our couch when we did. It's rare to find a company so committed to customer service, Fiber Protection exceeded my expectations and reassured me they'd take care of it each step of the way. Thank you Paul and the FB team!

Where to start to tell you about the amazing service that I have received from Paul and his amazing team!! They were so professional and thorough. The experience was seamless from beginning to end and worth every penny. I felt informed on how to take care of any spots and know that if I need help, they will definitely come to my rescue. It was great money spent. I feel much more comfortable using my furniture now. Thank you Paul. You are a delightful person to deal with. Thanks again to you and your team for the quality work you did for us.

Stain RemovalPickering About 6 hours agoLong story short i fell asleep on the couch with a chocolate in my pocket and it melted onto our couch cushion and left a stain I didn't think was going to come off, my wife was not very impressed lol. I called Paul because we sprayed our couch with Fiber Protection.1. He returned my call immediately2. He honored our warranty even though it just recently expired3. He provided great customer care and offered more then he needed toThe result was the best as we couldn't even tell where the stain originally was and it was done within 2 business days. I am sending Paul the before and after pictures so he can share it with his clients and potential clients as to show the level of work that Fiber Protection provides.Overall we are extremely happy with the result and I was even more impressed with the level of service and care Paul and his team provided to us!Being in the service industry for 20 years myself I understand what separates good companies from great companies and his honesty, dedication, quality of work should be everything a client looks for in any service provider.He has a loyal customer in us 100%. Although we hope we don't damage our fabric too often lol we know that we will be in good hands if it does happen again.

Last year we purchased two side chairs from a great store on King Street East, Toronto. This past Christmas we also purchased a new silk and viscose area rug for our living room. We noticed some staining on the back of one chair likely due to hair products rubbing off in that one spot. We had also read that silk rugs are durable but any viscose content would wear over time based on foot traffic.FiberProtection Services came highly recommended from the store we bought our chairs. It was easy to make arrangements with Paul and he was able to provide us with an estimate and some advice about the chair, namely whether a spot cleaning might work vs. a full cleaning before protection.Paul came to our condo and brought along a great father and son team who did a great job spot cleaning the chair. They were all very informative and it was great customer service. The team then went on to protect both chairs and our silk and viscose rug. Rates were very reasonable and the estimated fee for the chair spot cleaning was reduced as it was a small area. The fiber protection kit is great to have and we now know how to treat any future stains.The chairs and rug only needed 4 hours drying before we could use them again. Impressive.We highly recommend Fiber Protection Services for any fabric cleaning and protection you may have.

Amazing and responsive service. I don't know how they get the stains out but they do! We have used Fiber Protection's service to clean and protect both our wool/viscose rug and also some upholstered furniture in our living room. The cleaning service is incredible and everything looks like new afterwards. And the after-care (for stains) is truly amazing - they are super responsive to coming quickly and the treatments they use get the stains out! I couldn't give a stronger recommendation for Fiber Protection and I now recommend them to all of our friends with rugs and furniture they want to take care of!

Fiber Protection Services, specifically Paul and his team, came out to protect our new expensive furniture as we were getting ready to host a big party in a few days. In total we protected 9 pieces of furniture and area rugs. Not only was the team professional, all pieces were completed thoroughly and meticulously, while also being careful with our other pieces of furniture. Paul also walked us through their product, their maintenance services, and even trained us how and when to treat different stains, with the use of their products, how to spot clean, etc. After Paul and the team left the first time, we decided to also protect our very expensive leather couch. We knew the service would be impeccable and that our couch would have only the best product used to protect it. Even though it was a last minute request, Paul went out of his way to find time in the same week while still as pleasant as the first time we met him. Our party was a hit and the whole time, we never worried about any spills or food stains since we knew we were covered with maintenance service if a serious spill happened. Paul’s fantastic customer service and willingness to go above and beyond really put us at ease and we knew we made the right choice with Fiber Protection Services. We highly recommend Fiber Protection Services and would not hesitate to use them again.

Jeff and his team are wonderful to work with. We had a rug that had been badly stained by a sick pet. We thought we would need to throw it out. We called Jeff in hopes our rug could be saved. Jeff assured us he could fix the damage. I was skeptical given the extent of the damage however when the rug was returned the stains were entirely gone! I highly recommend Fibre Protection Services. They are professional and the best at what they do. We still can't believe they were able to restore our rug back to its original state!