Shoppers Drug Mart

I go here for my medication but I strongly recommend going somewhere else. Some of the pharmacy staff are not understanding, yell at you, do not listen, and are quick to anger. They also mess up my prescription almost every time I go to fill it. If you are able, find another pharmacy that has more understanding and friendly staff! :)

Over-priced 3rd world-like. Rude and lazy staff. Had to wait 10 minutes before a cashier could be found. They’re only interested in hooking you to their useless points. This price-gouging chain sells Excel gum for $ 6.49 when everywhere else you can find it for $ 3.49! I will steer clear from any of the chains owned by the Lowblaws companies. They’re only in it for profit for their greedy shareholders.

what an absolutely HORRIBLE experience, the staff are beyond RUDE and horrifyingly disgusting with their customers. I’ve never been more offended than when employee told me “Never come back, we are no longer going to fill your prescription” because i called asking if i can come to pickup said medication. Never coming back to this drug mart. What void of Humanity, this staff harbours. disgusting.

We ate at Swiss Chalet for lunch this week. The waitress Sheri was awesome!! It was one of the best experiences I have had, starting with pleasant hello to the follow up to make sure everything was good.If more servers were as good as Sheri we would experience SwissChalet more often

hmmm, its interesting reading some of these reviews with a lot of comments about the staff. Unfortunately I would have to agree. I do fill my prescriptions here and overall the staff are at most just not very forthcoming. No rude interactions if I'm being honest. But I feel like this is a trend at many pharmacies – maybe it's the high volume they're receiving. Maybe it's the time crunch and not being able to spend 5-10 minutes with every patient with questions.I am actually a recently graduated physician myself and perhaps my honest feedback would be just to be more cordial with your clientele. I've never brought this up to the staff and maybe thats why. I shouldn't have to though. Your customers can be health care professionals too. Often you're standing there at the desk just waiting there for minutes staring at them while they don't even acknowledge you're there kinda thing.Otherwise though on a positive note, prescriptions are pretty fast and on time so can't complain. The rest of the store is overall great and well stocked.

THE WORST PHARMACY STAFF,This review should not reflect in any way at other employees JUST THE PHARMACY STAFFUnfriendlyRudeMiserableWithout any clue to provide customer service and careAnd if you are colored person like myself expect no service whatsoever they will not even make eye contact with you I'm sad to write this review because this is my neighborhood pharmacy. I came in here today November 15th 2022 for my covid boost it and flu shot, with six staff members in the pharmacy area they took 5 minutes to acknowledge me they were just talking among themselves and giggling while I was waiting around.

The staff at the pharmacy lack compassion and customer service. Every single interaction I have had with the staff since Salma left has been rude, condescending and short. Please do not have your prescriptions filled here, you will not have a pleasant experience.Management, please act on the many negative reviews left here and take action, especially those that hint racism, as a woman of color myself and I cannot help but wonder if this is the reason why your staff is so dismissive of me.If you want to speak to me directly please reply to this and I will be happy to give you specifics.

The worst Shoppers I've been to. They don't open on time. Unreliable Canada Post service, everything is out of stock, the list goes on and on. 1 star because some of the cashiers are friendly, other than that, this place is a hot mess.

Told the lady in cosmetics that I had to really go. Been waiting a long time she says well your almost done. Did offer the washroom or say sorry we don’t have a public one. Cash register computers where all done but one. No the girls fault but the pharmacy ppl did even care or help out with the big line up of ppl. They where not busy… asked for help from the pharmacy the chick said of row 3 and left me to try to find the product… did not find it. Not impressed at all.

The rudest staffIt is shame for this shop. I went to buy an eye cream. As I was searching, one of the staff who seemed originally Indian woman, stood on my way, almost prevented me to see the products then after awhile first asked rudly : did you buy anything and when in my shocking, I said why do you ask, she asked to check my backpack. I replied but you can check the camera if you are suspicious rather than aking me rudely.she again rudely answered, but it takes time so we ask customer for checking.I have never seen such a rude, insulting behaviour. Seems they haven't trained at all. Even she was supervisor .Imagine how other staff can be.She even didnt apologized after I allowed check my packpack and I was really furious, but she just stared at me. The worst shop in Hamilton.They dont deserve even one star.