Western Financial Group Inc. - Canada's Insurance Broker

Having an unresponsive answer by calling consistently being put on hold.

Excellent service from NandanSachdeva

Always a pleasure.

I dealt with three companies to find the best insurance policy for our duplex strata. Gloria Skinner was exceptional in promptly answering questions directed on phone or email. She was personable and educated us well. The policy was also the least expensive. I made quite a few calls since it also involved a short renewal on my previous house. I'm sure I was a high maintenance client, but was never made to feel that way. I highly recommend her services.

i was there a while ago to get my car insurance in the name Virlisa was so mean!!! Why trhis person become an insurance advisor. She is so unprofessional. I dont know where im gonna go for complaint cause what i am experiencing in all other insurance company this person is not suppose to be in her position. First i greeted her in she didnt greet me back. Second when she get my documents papers cause i came from other province and it is my first time to get insurance. She started asking me the question that i didnt understand her point its just because she did it first time i dont know. By then i keep bugging her if how much the qoute she keep telling shew dont know yet. And i am so wondering why she did all the papers and let me sign in and never tell me how much is the cost? And again and again i kept on asking her how much the cost? i waited for an hour and i was shocked when she tells the cost. And she keep on saying that all insurance is the same. when i tell her no i dont get insured with your company and she just look at me so annoying. I just want to make a review to be aware that dont go on this location. My experience as a first time in Victoria was so disappointed. I just wanna ask whoever concern on this company to give me back some action.

Special thanks to Dawn Hamer for her professional and extremely prompt service!!

Havilah was able to help us in a really difficult time and she did the proper research and was able to help us! And just had AMAZING customer service! Thank you

My husband and I were in to get our vehicle insurance yesterday and had the pleasure of being helped by Darin. He was very friendly, helpful and efficient. I commented to my husband when we left that it was the best service we have received anywhere in a long while. Thanks Darin!