Peoples Jewellers

I recently had the pleasure of working with Jason Singler, a senior jewelry consultant at Peoples Jewelry Store, and I am thrilled to share my exceptional experience. From start to finish, Jason's expertise, professionalism, and genuine care made my jewelry shopping journey truly memorable.First and foremost, Jason's knowledge of jewelry is unparalleled. His understanding of various gemstones, metals, and designs allowed him to guide me through the entire process with ease. Whether I had questions about the 4Cs of diamonds or wanted to explore unique engagement ring settings, Jason's expertise shone through, making me feel confident in my choices.What truly sets Jason apart is his ability to listen attentively to his customers. He took the time to understand my preferences, budget, and the occasion for which I was purchasing the jewelry. His thoughtful suggestions and personalized recommendations ensured that I found the perfect piece that matched both my style and the sentiment I wanted to convey.Throughout the selection process, Jason's patience and genuine care were evident. He never rushed me or pressured me into making a decision. Instead, he encouraged me to take my time, try on different pieces, and provided valuable insights to help me weigh my options. Jason's dedication to ensuring my satisfaction made me feel like I was his top priority.Not only is Jason a skilled consultant, but he also exudes professionalism. His attention to detail, punctuality, and willingness to go the extra mile were remarkable. He kept me informed at every step, from ordering the jewelry to its customization and delivery. I felt confident and reassured throughout the entire process, thanks to Jason's professionalism and clear communication.Finally, the level of service I received from Jason was exceptional. He made the entire experience enjoyable and stress-free. From the warm greeting when I entered the store to the post-purchase follow-up, Jason's genuine enthusiasm for his work and commitment to customer satisfaction were evident. His friendly demeanor and ability to build a personal connection made the entire experience feel like I was shopping with a trusted friend.In conclusion, I cannot recommend Jason Singler enough as a senior jewelry consultant at Peoples Jewelry Store. His unparalleled knowledge, personalized approach, professionalism, and outstanding customer service set him apart. Whether you're in search of an engagement ring, a special gift, or any other jewelry, Jason will go above and beyond to ensure you find exactly what you're looking for. Thank you, Jason, for making my jewelry shopping experience truly exceptional!

We were helped by Bev at the Halifax shopping center and she was an absolute delight! Super helpful, went above and beyond to find the warranty for my ring. Always in great spirits. Definitely will be back because of Bev. Thank you for having such an awesome person working there

I went in to get my ring cleaned, inspected and resized. Two grey haired women working, one training a sweet new employee and a purple tinted woman helping another customer. Neither smiled, greeted me or acknowledged me. The new employee who was actually helping someone, eventually stopped to smile, thank me for being patient and said she’d be with me. After waiting a fair amount of time, I was finding it difficult to stand. I use a cane. Neither women offered for me to take a seat.Instead of helping me, the grey haired woman assisted a later customer and the new employee came to help me. She was so sweet but admitted it was her first day. No fault of her own, she was getting things confused. I apologized to her and asked if she wouldn’t mind getting help from the other staff as I was running late. I repeatedly apologized to her as I didn’t want her to feel bad and she was more than understanding. Enter purple tint “Bev” who I discovered is the assistant manager. She spoke down to me (I had brought the wrong black folder and didn’t have the most updated receipt), was condescending. She made snide remarks toward me and when I asked who the manager was she told me she was the assistant. In response to her question I told her I wanted to speak to the manager about her attitude. That set her off, asked me what I was referring to and when I tried to dismiss her, I told her never mind that it didn’t matter. She persisted to tell me why she didn’t have attitude…all the while I’m trying to move past it as I didn’t want to make a scene. Bev briskly turned away, condescendingly told me to have a great day and proceeded to talk loudly about me to the other grey haired lady as she briskly walked to the back of the store with the other staff giving me dirty looks as they talked about me. The new employee brought my ring back and I was embarrassed with how tBev was treating me. She was visibly upset and I has two other customers look at me as Bev showed her displeasure with me. I told the new employee I thought I would come back another time to get the resizing done. I could feel myself tearing up from embarrassment. Bev was walking by, overheard me and said snidely that she would still be there when I come back. I asked the new employee if she thought Bev was rude to me or if it was just me and then I left quickly. I have never felt so embarrassed and disrespected by store employees. I was not rude. I wasn’t causing a scene but obviously offended the assistant manager. Instead of her trying to find out how to make things better, she stormed around the store visibly ticked off and speaking about me to the point that I had two other customers look at me questioningly.

I was in the store looking around for wedding sets. As soon as I walked in a feminine male asked me can I help you find anything?!" And it was loud and he looked at me like I was in his way. I said I was looking for engagement rings (I have vision problems) and he waved his hand in a shooing gesture and said "over there" and waved his hand toward a desk of over 8 glass displays. I asked if there were wedding sets and he said "over there." He literally walked away and walked up to a couple and said "did you guys wanna try anything on?!" In a nice retail voice. I felt very dismissed and like he thought I was wasting his time so he disregarded me. Unfortunately

Fiance purchased a men's ring for me for our engagement. It arrived with dents, scratches and the stone was crooked. We brought it into the Halifax location and asked for the same ring to be ordered without the defects. They said they could process the refund but, now that the ring was no longer on sale, she would need to put the full value on her card and wait for a processed refund to come through for the difference. To me, the fact it's not on sale anymore means nothing... She purchased the ring, it arrived damaged, it's Peoples' responsibility to replace at the exact same value. After 2 hours and multiple calls with customer service, we left our phone number and asked that the in-store representative call us when a solution has been offered. We have received no call back. In fairness, the store manager (Colleen) was extremely kind and helpful however, this situation was an eye opener. They lost our business and we will not be recommending People's to anyone we know. Pretty sad for an organization who boasts to be the leaders in their industry.

Jason was extremely helpful in finding the perfect gift! He went above and beyond to help, made me leave with a smile on my face. He’s the best!!

Had great service working with Jason at the Halifax shopping centre! He took care of my concerns and leaving the store left with confidence in the engagement ring I purchased! Customer for life !!!

After going to every other jewelry store in the mall, we had by far the best experience at this store. Judy was great at listening and understanding right away what we wanted and we never felt any pressure to buy. We had some issues with our order getting cancelled but Bev called us right away to offer assistance before we even had a chance to check our e-mail, so we never even felt stressed. Her and Colleen were incredibly kind and patient while they helped us with our order issues (which turned out to be an issue with our card and not Peoples). So many of the negative reviews on here are about the quality of the jewelry and not this specific store itself. The staff here don't make the jewelry, nor can they change the company's policies... so don't let those reviews scare you away! We are so happy with our experience and would recommend this store to anyone, especially people like us who feel a bit shy walking into fancy jewelry stores!

Had such a fun experience with Jason today. Was looking for a birthday gift for my daughter. He had great suggestions and made it so easy.

My gold ring had a loose stone. I took it into this location and had a wonderful customer service experience with Jason. My ring was repaired perfectly and I received it back in a reasonable of time.