Metro Plus Greber

Don't go here if you're anglo, they'll treat you like absolute trash even when you try to speak to them in French. What's more is they seem to only sell rotten meat...

Nice store clean and easy to find stuff

We had a terrible experience here. All the employees treated us with no respect and were very rude. Every single one of them we came into contact with including management, it was crazy! We will never be shopping here again. I’d like to recommend Adonis instead, here they treated us with kindness and respect like normal humans.

Many times I asked one of your employees if they had a specific item and was replied that either they did not have it or that they were out of it but later on while shopping I would find the item in an alley and I get that product changes places from time to time but I would appreciate a little more help than simply saying that you are out of it without even looking for it a little bit or asking a colleague.

Clean place friendly staff

After being disappointed time after time, I will never go back to this store. Unhelpful, slow, sale items not available and rain checks not honoured. There are too many other options out there to spend my money somewhere it is clearly not welcome.

So we had a terrible experience from start to finish. We had placed an order through “Cook it” which is a third party vendor that does Meal-Kit subscriptions that you are able to pick up at a Metro location in your area. Unfortunately that meant, Metro Greber. We received an email saying our order had been delivered and was ready for pick up - we also placed this order two weeks in advance to try to minimize the amount of possible difficulties. After we received the email, we called the store as we wanted to double confirm that our order had arrived, was ready to pick up and where in the store we need to go to pick it up. We were initially told on the phone that “no we don’t have that here” and then “maybe you should try calling another location”. We had informed them that we had a confirmation email stating where to pick it up. Then without another word the person just put us on hold and eventually someone else picked up and we went through the same conversation again. Both times the staff just said “no we don’t have that” and were unwilling to help. After a lot of push back, and us asking if they can ask someone else/ if we could be transferred to someone else they put us on hold and then the same person came back and said “yes we do have that service but we didn’t get anything today” as you can imagine we were pretty surprised because we had received a confirmation email. We decided to bite the bullet and drive over to the store and try to pick up our box. Upon arrival, my partner was told yet again, “no we don’t do that”. My partner said “I believe that you do as I have an email confirmation”. And then went through the exact same thing that happened on the phone from multiple staff saying they don’t offer the service at all to then saying they didn’t receive anything today. Meanwhile the manager doesn’t know what we are talking about either. My partner showed them the confirmation email along with the store’s receiver’s signature. They then said that they received our box but they lost it. And then the story was that they gave it to another department who must’ve given our box to someone else. Then they all just stood around and just said they don’t know. Not once did anyone offer to try and figure out what was going on, until they were asked to. By my partner. Then there’s a few of them going to the back and and running around the store looking in different fridges. Eventually as the manager is going to look in the back, she walks passed one of the cashes and sees our box sitting there. And just started laughing. It was an unnecessarily difficult and stressful situation and the lack of service was horrible.

Wish I could leave no stars because honestly this place doesn't even deserve any, but it's the only way I can make this review.I'm writing this review on behalf my senior mom, she has a hard time going up and down the stairs in her apartment building so she gets her groceries delivered to her.Usually everything is done right but Monday when she received her groceries they forgot multiple grocery bags. Now my mother is the type that checks her receipts (after this accounter everyone should) so she gave them a call and the delivery guy rudely answered back to her asking her what now" to then coming back with the WRONG Bag

Much better than the one a few blocks east.Friendlier staff, better product selection, better general cleanliness.Fifth star omitted because, during Coronavirus, there should really be someone at the door assuring people that carts are clean and hands are sanitized.

Very good place always clean best butcher in town only by my meat from there best deli counter in the city and the manager is extremely competent and kind always rectifying a situation without hesitation