CIBC Branch with ATM
49 Reviews
- Thursday9:30 AM–5 PM
- Friday9:30 AM–5 PM
- Saturday9:30 AM–4 PM
- SundayClosed
- Monday9:30 AM–5 PM
- Tuesday9:30 AM–5 PM
- Wednesday9:30 AM–5 PM
About the Business
Mayfair Banking Centre - Victoria, British Columbia Banking | CIBC | Visit the CIBC Banking location at 3147 Douglas Street, Unit 326 in Victoria, British Columbia V8Z6E3 for your everyday banking.
Contacts
Call Us
+12503564262
3147 Douglas St #326, Victoria, BC V8Z 6E3
Hours
- Thursday9:30 AM–5 PM
- Friday9:30 AM–5 PM
- Saturday9:30 AM–4 PM
- SundayClosed
- Monday9:30 AM–5 PM
- Tuesday9:30 AM–5 PM
- Wednesday9:30 AM–5 PM
Features
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
Recommended Reviews
Kazuko Sato
17.10.2023
CIBC Branch with ATM
I wanted to deposit some Japanese yen. The teller that I spoke to told me that the bank would not accept the Japanese currency. I asked the reason, and the teller said that for unknown reason the system was not accepting foreign currencies, and that I should go to Money Mart instead. I asked if this was CIBC-wide and permanent, and the teller said yes. I went to a different branch right away, and to my surprise (well, not really), I was able to deposit my Japanese yen without any issues. I do not appreciate lies.
scott osselton
06.10.2023
CIBC Branch with ATM
Often 45 min wait to a hour to drop off deposits. One tellar working with a line up of 10 to 15 people waiting. You have three extra computers up at the front. Hire staff and improve customer experience. You have other staff who are walking by and look at the line but not once offered to help.
Vinh Yang
24.09.2023
CIBC Branch with ATM
Customer service means nothing here.Bank manager Juanita Yang hides behind teller and refuses to speak to me.Applied for credit card. 2 months later have not received it. Called customer service and was told the application was never sent. Had to go back to branch to sort it out.Waited at branch again to speak to someone enough though I made an appointment.No use calling or emailing them. They don't get back to you. Even emailed and called the branch manager and got no response.Terrible.
AllWork NoPlay
27.08.2023
CIBC Branch with ATM
Who ever is managing this branch needs a lesson in how to staff their location properly. Their pure lack of customer service experience is horrific!! If you want better customer service and a feeling that they care about you as a customer and as a client go to a different branch.You can do better CIBC, you should be ashamed of this location!! It is embarrassing listening to what people are saying while waiting in line about this location. Shame on you!!
Adelheid Francis Teshendorf
21.08.2023
CIBC Branch with ATM
Tellers need to better understand English...or banking (I'm not sure what the problem was)...one young one in particular. She had no idea what I was talking about re: transfer of funds from one account to another. I realize that she's cute and it's nice for men in the workplace when there's pretty sweet young things around, but that is not going to help me with my financial transactions.
Deanna Austin
14.08.2023
CIBC Branch with ATM
Exactly what others have experienced In these reviews hardly any branches open, No convince if hours to find one that is staffed and not just internet machines in branch and when find one open one teller but lots of managers Or people walking around not helping Customers. If you have business that needs personal teller service, plan an hour to wait in line before the one teller can assist. Terrible bank customer service and hours and it’s not Covid has been like this for years!
Hasan Kh
12.08.2023
CIBC Branch with ATM
I came into Mayfair branch on Friday and was greeted with great attitude by Zahra. She was very knowledgeable and informative and I believe she is a great asset to your organization. Thank you Zahra.Hasan
Geraldine H.
04.08.2023
CIBC Branch with ATM
Visited this branch on December 8th and we were assisted by a very helpful and friendly rep. named, Mariam. What a credit this woman is to CIBC. Went over and above to assist us with a matter that was of some concern. We left the branch feeling much better that all had been taken care of so well by Mariam. Her warm and welcoming attitude was a ray of sunshine on yet another cloudy day in Victoria. Thanks again Mariam!Also, the greeter" (sorry don't have your name
Zhuoma Yongci
03.08.2023
CIBC Branch with ATM
The worst banking experiences I ever had. A single problem takes forever to solve, The branch ask me to come and then takes more than 30mins EACH time !!telling me everything will be fine and nothing to worry about but nothing was solved, and they want to charge me fees for the banks fault !!!!! I will not recommend anybody to going to this place and have any service with them.
joseph tran
21.07.2023
CIBC Branch with ATM
Have been dealing with this branch for almost a year now. After canceling my bank account, I have been harassed by emails. I went into the branch four times to get resolved and every time takes 30 to 40 minutes and was told by customer service the problem solved. But actually not, intill today, where they told me to pay the fee to remove the emails. I am really upset about the service they provided & I strongly recommend everybody not to receive service from this branch.
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3147 Douglas St #326, Victoria, BC V8Z 6E3
CIBC Branch with ATM