Hotel Newstar

It's acceptable,Don't look here for Sheraton, Hilton, or Frontenac environment and feelings.If you travel cheaply, it's OK.The white clean bed sheets and clean white towels make it more comfortable, but overall, the building is old, and the washroom and shower are not fancy.It's not the first, 2nd, or even 3rd choice, but in high season that even AIRBNB is more expensive. It's just a place to sleep and take a shower.

Never ever come to this place nasty and people hate outsiders and your car will be stolen if you dont have a quebec licence plate , the police say is something normal and if the catch the person who stole the car is not going to jail ( stole a car here is legal ) , like i say dont come to quebec , i hope my review can help others

We were very happy that Newstar could accommodate us after our Airbnb booking turned to crud. It was GP weekend and the few available rooms were outrageously priced.The motel provides good basic accommodation but rooms are big and the bed was large and comfortable. The bathroom is due for an update. The team were friendly and helpful.The motel is out in the burbs but public transport to downtown Montreal is good and frequent.There is a good eat street nearby.

For being the cheapest place in Montreal near where we wanted to stay I have no complaints. Clean hotel lobby , clean beds and clean room. I was worried with all the reviews on here but it proved to be better than expected!

We had arrived in a room where there was a lot of noise. In the end, we went to the reception to complain. A big thank you to the manager Angelina who was very professional and accompanied us to see other rooms. Impeccable service, we will definitely be back

Loved this hotel lots! They’re so kind and friendly. The rooms were very modern and clean I’d just say the maintenance needs to be kept up but overall this was a delightful place to stay and will probably stay again when coming to Montreal.

The worst hotel ever front desk was rude. She asked me to pay the deposit with debit card because I will get it faster back to my account and I did. So I pay the hotel with my master card and the deposit with my debit card one month after I never got my deposit back so when I call someone told me that the deposit was refund on my master card the same day I stayed at the hotel, non sense. She was rude and put me on hold. Don't stay at this hotel. Please avoid to pay the deposit cash or with debit card if they ask you it a scam.

Didn’t refund the damage deposit after 9 business days and leave us on hold or hang up calls made to the desk about the issue

I have checked in Saturday, April 22nd and was told to make 100$ security deposit which will be returned when I check out. I checked out the same day. Have called the Hotel but was rudely replied by an agent that it will be returned after 5 business day, Friday is not a business day according to her. Now there has been 7buissiness days passed and haven't received the security deposit back. On top of that the management is not cooperating and is extremely rude and disrespectful. Whenever I called and sought the explanation, my call was hung or ignored. I finally exchanged an email where sent the photo of my hotel receipt. The agent replied me back with photo of transaction showing 100$ deposit was returned on same day, but this transaction was not related to me and deposit was made into someone else. I humbly requested the agent to pay attention to this tiny mistake where he acknowledged the MISMANAGEMENT and told me to wait another 3-5buissiness day for refund.