McBurney Pools & Spas

Similar to other reviews they don't seem to want new clients.I was referred to them in May when I realized I had a hole in my liner or something; when I called to see if they have someone who can do service I was basically told they were busy and to find the hole myself and just buy a patch kit. Perfect opportunity to make money on me by sending someone out but very unwilling.Fast forward to June, my filter has a small leak, and I emailed in asking about a part and was told it was in stock, and then I asked if it was available in Shubenacadie and simply was told no". I went into the store in Dartmouth (from Elmsdale) to witness one employee being passive-aggressive to the other employee and then being treated rudely because I didn't fully understand the issue or why the price was different. I left without purchasing and went elsewhere.Gave them two attempts and I guess they have enough customers. I wasn't going to write a review until I saw I wasn't alone in this experience from other reviews."

Absolutely thrilled with the service, knowledge and assessment of our needs by staff at McBurney’s! From picking out our hot tub to delivery and follow up service, couldn’t be more pleased. Thank you for the referral Krys/Stoneworks and for the foundation work!

All of the staff have been so incredibly helpful as we have learned how to open our pool in our new home for the very first time. They walked us through everything with so much patience and really made what seemed impossible so much easier than I ever thought it could be!! The pool was thick and green a week ago and today is crystal clear and sparkling blue! I can’t thank them enough!

Absolutely fantastic service from start to finish. From my first text through to set up, my experience has been nothing short of amazing. Thank you for doing what you said you would do, when you said you would do it and going above and beyond to arrange for an electrician when ours fell through. I really appreciate everything you did to make this experience not only positive, but easy!!

The team at McBurney made it easy to make a decision on purchasing the hot tub that would work for us. They were knowledgeable and could speak from experience on their products. Installation was smooth and the team that came to install were great to deal with, efficient, thorough and considerate! Well done! Would recommend to others!

We are so thankful that we stopped in! Tara was so helpful, made sure we felt comfortable with the hot tub maintenance process and recommended products that made our lives easier. We also got to chat with Holly the next time we were in and it was another great experience! We would recommended stopping in. Great prices, friendly people, and locally owned.

Recently bought a hot tub from McBurney Pools & Spas and have to say that the staff here is very helpful and accommodating. Everything from delivery to setup, staff was there to offer insight and overview into the requirements and procedures to get me up and running and made sure I understood what needed to be done.Staff made themselves available in the showroom, by phone, and text. One of the technicians even made himself available after hours to ensure everything was working as it should. Customer service of this level is not a common consumer experience. I would highly recommend dealing with McBurney based on my personal experience.

I have a 20 year old beachcomber hot tub at home. I have nothing but good thinks to say about beachcomber hot tubs and the service that Mcburneys has given me over the years. Years of enjoyment And fun with very little maintenance or problems.Thanks Mcburneys and beachcomber for years of relaxing enjoyment.

The hot tub buying and install was amazing.The guys that came out to do the installation of the hot tub were AMAZING I can’t say enough.They were polite, very helpful and noticed that the landscaping done and we had discussed buying a pool next year.The installers suggested that we put our pool pad in this year and gives the pad a year to settle.They are an amazing representation and face of your company. I would do what I can to keep them