Flight Centre

Friendly customer service but in the end wasn't enough to convince us to book through this company as they offered no additional perks to booking through them aside from less hassle with booking/cancelling.Limited information given to us re: the destination we were going to. Limited options provided for flights. Felt like we were being rushed to book that day.

Great company david was awesome booked us a great holiday

Sarah kapetaneas, of flight Centre Holt Renfrew, is truly amazing. She was quick to respond, answered all my questions without hesitation. Very kind, friendly and a true professional. As a new traveller, she went out of her way to spend the time to go over everything I needed to know to get the best vacation experience. After reviewing her recommendation and options of all inclusive packages for the destination I was interested in going, I was sold. You can tell she is truly sincere and happy to see you have the best vacation and experience possible. Thank you Sarah. I would without hesitation recommend Sarah, and Flight Centre Holt Renfrew, for all your travel needs.Excellent customer service. Could not imagine a better customer service agent!!!

I want to thank Ashley Maki from the flight centre she did an incredible job from beginning to end with getting my mom who is 84 years old here to Toronto.. it was really tough for me to actually explain to her what I needed in order to get her here .. Ashleystayed with me and walked me through it all..and got me all the things I needed in order for my mom to get here in Canada ..I can’t thank her enough for her professionalism and hard work… I hope the flight centre knows what a gem they have ..you need to keep these type of employees with you they are really an asset to your business …. Thanks Ashley Patience and kindness really does go along way especially now

Called them to look into flights for me 10 days ago and never got a call back. Terrible service.

2 thumbs up! I've been booking my trips with Mickey since 2017 and will recommend her services to anyone looking for a expert travel agent, she was a pleasure to work with. My wife and I went to Costa Rica and had to make an emergency change of flight and Mickey took care of it very quickly which took all the stress from us. I got her help with subsequent travel insurance claim that helped curb the emergency expenses. we are very grateful.

This place is still going strong when many agencies are going under because it adds so much value. I have booked my own trips for 40+ years. Unfortunately, i didnt know my own ignorance i worked with an experienced flight centre professional. Booked over $10k+ of travel with Jeff and i know i have a safe, well organized, extended trip. Also helped with trip related matters like day trips and insurance.

Excellent experience at flight centre with Micky! Needed help with complicated trip and she made everything easy and provided her guidance and amazing tips for my destination. We also ended up booking travelers insurance at a better cost than expected. It was worth using an expert if traveling to new destinations especially during covid times since they addressed all my concerns. Will book again, thank you!!

Hello..9 of us went to Bahia Principe Fantasia Resort in Punta Cana, Dominican.( 3adults and 6 children).We all enjoyed the trip. I want to thank Sylvia at Flight Centre for all the help our bookings.. I would recommend this resort for families planning to travel with little kids/children etc. Very nice resort. If you want to try eating at different restaurants, please make reservations in advance. I mean by before leaving for vacation you can make reservation thru online.. Japanese restaurant we wanted to try was booked full for 5 days. Hotel buffet is still decent and excellent service .Staff's were very friendly. Just watch out for excursion trips, too expensive. Try and bargain to get good price.

As a younger person, I had never used a travel agent before, and honestly, now I see why nobody my age ever bothers. For me, there was basically no value provided.My wife and I were extremely busy, but decided we wanted to do a last minute trip to Egypt or Morocco. I met with Micky and we settled on Morocco given time restraints, and she helped us book a G Adventures Trip which we did thoroughly enjoy.However, there are some issues and caveats that cause me to be quite dissatisfied with Flight Centre in general. We indicated that when going to Morocco, our top must-do" was to go into the Sahara and stay in the Berber-style camps that are quite popular in for travelers there. She ensured us the trip we booked included this