Cozy Winter Cuisine & Bar

Absolutely loved this place! , would highly recommend. I would say the price is fair , $30 for all you can eat plus an average of about $5 per broth , very flavorful broths, (spicy , tomato and mushroom) , I would say the bone broth is just for cooking so don't expect a flavor from that one, if you've never experienced hot pot before then this is as traditional as it gets, great foods and great service !

on first arrival i was impressed by how big of a seating area one gets and you don't feel like your super close to other customer while your eating. the sauce bar lids of the containers did look dirt but the ingredients inside were stocked great. the lids get dirty mostly from customers stacking the lids on top of eachother. i personally would like my server to be helping me get more food for the all you can eat buffet instead of cleaning that bar every 5 minute. overall my service was great. and i was really impressed with the soup broths

This came up lacking in many different areas. First and foremost presentation was truly under budget. They had a blue lunch cooler on the top of the bar that our ice came from. This means that this place did not spend adequately to open a restaurant. The bathroom was dirty. Lets get to the food, variety was lacking with under rated items and to few. Two of the items were not even available. The most important part of a hot pot is not the novelty of sharing a boiling hotpot or doing it for the first time, but rather the mystic path that makes you believe that this hotpot soup was created by a master with generations of hard earned experience. The soup was very basic no flavour. The lamb tasted like the meat went bad. The induction hot plate did not even heat up the whole metal soup pot which makes cooking the food harder.I know we are coming out of a really hard time, but my money did not start growing on a tree with easy access to me. My quest for only the best the world has to offer for my hard earned money remains open. The idea is to curb the businesses that do not provide a truly unique experience, that make me believe in their passion not all businesses get into the workplace to provide a service. The inexperienced sometimes do not provide reviews that can be trusted . Its an sad experience to go to a restaurant and spend almost $100 for lunch to get this low budgeted inexperienced dribble passed off as normal. It made me feel like i let my wife down.

Poor service and poor quality food. Flavorless broth, flavorless food, and some of the items we could not even bite or chew (old and poor quality). We had to wait almost an hour at the table just to get water, which we asked for twice. The broth took over an hour to come out, and then we had to ask twice for enough dishes and bowls to eat with. Will not be coming back. Do not recommend. Worst hot pot I've ever eaten.

This was a great experience! The hot pot here was flavorful and fantastic! The service was great! The presentation was great with a little dry ice! The owner was very knowledgeable and he takes pride in his business and it can be seen! We did not order the all you can eat but we ordered per item. They have skewers which are fantastic, they taste amazing as well. If you have any questions, don't hesitate to ask the owner! We will be back!

Great hot pot. Their spicy broth is the most authentic I've had outside of China. The sliced beef is the best. Highly recommended.

Other reviews are not wrong, food definitely takes extraordinarly long to reach you, it took about an hour to even receive our pot of broth, food was mediocre at best, and the service was laughable. It's all you can eat, but they don't really give you back the menu to order more. The dessert was decent though, but not many choices for dessert. For the price, I can't really recommend coming

Can’t relate to the 1 star reviews we read - we are really happy we tried this place out! We love trying new food and cozy winter didn't disappoint at all. We were served quickly and our food came out at a reasonable time. There were about 2 other tables here with us. Now that we have been once, we know a little better which ingredients we like better than others but just due to preference! The fried buns for dessert are a MUST TRY!

Awful experience. We had high hopes going in and thought this may be a new favorite in the city. The service was beyond awful. The restaurant was nearly empty, there was 2 other tables being served aside from us and it appears they may have been staff? Those tables were given more attention... Either way there was no excuse for how poorly it went. We didn't recieve everything we ordered, we waited on drink refills which again, it was not busy... half our hot pot was so low and needed to be topped up with water, one bowl had a chip out of it, there was a bit of plastic on the food served... We ended up awkwardly standing up and leaving mid way through our meal and went somewhere else because of how little we were looked after. We waited for the bill at the till and the price was absolutely not worth it. Would not recommend this place at all.

Been here 2 times. 1st time was a straight 5/5. For the second timeOverall 3.5 experience the second time. Service I marked as a 2. Reasons being... A) Went there for an xmas party. No liquor whatsoever despite having the bar" tag right on their sign outside; they did tell us they were going to get some for our party. Then they went and got a 12 pack of beer for a party of 7. It is what it is at that point so we were excited for the food B) When we ordered dishes we just never got them with no explanation. Such as broccoli