TELUS
137 Reviews
- Thursday10 AM–9 PM
- Friday10 AM–9 PM
- Saturday10 AM–9 PM
- Sunday11 AM–7 PM
- Monday10 AM–9 PM
- Tuesday10 AM–9 PM
- Wednesday10 AM–9 PM
About the Business
TELUS | Telus | Visit your nearest TELUS Store to shop for all the latest and greatest mobile phones, accessories, tech and more.
Contacts
Call Us
+14167813856
3401 Dufferin St Unit 323, North York, ON M6A 2T9
Hours
- Thursday10 AM–9 PM
- Friday10 AM–9 PM
- Saturday10 AM–9 PM
- Sunday11 AM–7 PM
- Monday10 AM–9 PM
- Tuesday10 AM–9 PM
- Wednesday10 AM–9 PM
Features
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
Recommended Reviews
Emmanuel Herrera
17.10.2023
TELUS
I would recommend this Telus location to everyone. The customer service was exceptionally good, especially Mathee. She was very helpful and understanding. Thanks again Mathee for hooking me up with the Apple Pen
Renquan Wang
10.10.2023
TELUS
Excellent service, Matheetha is very kind, patient and professional, she would explain everything on the contract, and there is no hidden fee under, 5 stars!
M CDD
06.10.2023
TELUS
the worst customer service, if you buy an accessory be sure by yourself that all it's as suppose to be, don't believe the sale person whatever. I ended with a screen protector cracked and with bubbles to the edges because it was wrongly set on my phone by the sales person who never asked me if I wanted to do it. I just trust him like a robot and ended with $50.00 expended on a cracked screen protector that they don't want to refund, return or exchange when I claimed the same day a couple of hours after at the store.
Gabi Silva
04.10.2023
TELUS
Corina is the worst manager ever. She’s rude and didn’t want to do a SIM card replacement for me because I no longer had the broken SIM card. I had ID, could go into my account, show bill payments, literally I could show anything and she still refused. Told her I’d then pay and gave her a $100 bill because that’s all I had and she ONCE again refused because she said she had no change. THIS IS A STORE IN A MALL. As a manager she should have change no questions asked. WORST STORE, WORST CUSTOMER SERVICE EXPERIENCE.. and I worked for bell for many years so I’m actually appalled by the service I received
Ken C
12.09.2023
TELUS
I went in looking for a deal and was frustrated with the Telus and Koodo website functionality. Started explaining my situation to a manager (Todd?) and then was helped by Sumeet. They are professional, super friendly, and have lots of patience to deal with my questions. They listened to my issues and concerns and went above and beyond and assisted in setting up all my new phone accounts exactly as I wanted.I've had some bad service experiences with phone service providers (both on the phone and in person), so this was a really great experience.
Huy Truong
16.08.2023
TELUS
Great customer service, Mathee take care my service with full of responsibility all the time. Much Appreciate!
Eva Truong
15.08.2023
TELUS
Joseph did what customer support couldn’t do. He was able to troubleshoot my problem in a short period. I had a wonderful experience and next time will just go into the store vs online support. Thank you so much!
Abraham Millington
14.08.2023
TELUS
Sumeet the sales associate was very knowledgeable about the products my sister bought the Samsung S23 ultra and he completed the transaction and set up the new phone. I liked going to that store.
Theodor Ciausu
01.08.2023
TELUS
$20 for a QR code to get an eSIM? Not even willing to match your own online store which charges $10 for it.
Varad R
21.07.2023
TELUS
Mathee and Todd were very helpful, top notch customer service.
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3401 Dufferin St Unit 323, North York, ON M6A 2T9
TELUS