Surgenor Truck Group

Thank for accommodating me and taking care of my Volvo vnl 760 alternator! Was here for only 2 hrs!

I have gone there in the morning 8 am for changing my waterpump just and they said that we are going to change it soon then they wasted my 5 hours in waiting and told me that they don’t have waterpump it will be going to come tomorrow . So I bring my waterpump from Brampton and. They started changing it they changed my just a waterpump in more than 4 hours and lady over the front desk so rude ask her anything behave so badly . I was there from morning 8:00 am and get my truck at 11:45 pm in the night just the waterpump worst service they have and charge alot and take too much time so that they can make a money instead of coming to them just do service call on the road which is best and cheaper and time saver for you guys

Called for a road service, tech guy come on time and found the problem right away. Bring the truck to the shop fixed very quickly. Happy with them.

A few years ago (About 4-5 years ago) I got my radiator replaced and the service and results were great, but recently I visited again baring the same trust I had gained from before to get a fuel leak diagnostic done. Unfortunately, we had to replace a hose between the charger and the turbo, and after the service was done, when I came back to pick up my vehicle, I noticed footprints on top of my engine, so when I started cleaning it off I noticed that the engine valve plastic cover was loose, which was broken as a result of their sitting/standing on the engine. When I asked their technician about this they said that 99% of trucks don't have this cover. How could they leave this moving plastic piece to fall into the fan which could cause major damage to the engine, I am lucky to have found it like there on their property before I started driving, in my opinion I can say with certainty that the quality here has dropped significantly, think twice before taking your new unit here.

I have never been to or used the services by surgenor. I am however very disappointed and angry at seeing a dog left in a hot van in the Walmart parking lot with the windows closed today at 26 degrees. Nothing wrong with taking your dog to work, but unacceptable and irresponsible to leave it in a vehicle in this heat.

They were great, good atmosphere, they knew what they were doing and answered any questions that I had.

I have been here twice with my truck and both times it was night shift. I've had very good experience. Very knowledgeable mechanics, although both times it was the same guy. Great receptionist. Everyone has pleasant attitude here.Thank you guys

Overall I've had a good experience with the guys at Surgenor. The try to get you in while on the road and repaired as quick as possible.

good plan to get your semi truck worked on