PetSmart
1196 Reviews
- Thursday9 AM–7 PM
- Friday9 AM–7 PM
- Saturday9 AM–7 PM
- Sunday10 AM–7 PM
- Monday9 AM–7 PM
- Tuesday9 AM–7 PM
- Wednesday9 AM–7 PM
About the Business
PetSmart Toronto Empress Walk Pet Store in North York, Ontario | Store #2712 | Visit your local North York PetSmart store for essential pet supplies like food, treats and more from top brands. Our store also offers Grooming, Training, Adoptions and Curbside Pickup. Find us at 5095 Yonge St STE A3 or call (416) 223-9103 to learn more. Earn PetSmart Treats loyalty points with every purchase and get members-only discounts.
Contacts
Call Us
+14162239103
5095 Yonge St A3, Toronto, ON M2N 6Z4
Hours
- Thursday9 AM–7 PM
- Friday9 AM–7 PM
- Saturday9 AM–7 PM
- Sunday10 AM–7 PM
- Monday9 AM–7 PM
- Tuesday9 AM–7 PM
- Wednesday9 AM–7 PM
Features
- Delivery
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- In-store pickup
- In-store shopping
- Curbside pickup
Recommended Reviews
Jim
18.10.2023
PetSmart
Store is organized and clean, staffs are friendly and knowledgeable. The only complaint is their product variety is limited compared to other stores.Update: changed from 4 star to 2 star. Went for their full grooming service (couldn’t finish bcz my puppy was showing biting behaviour, and we found out why later on) for our 4lbs puppy and came back with extra gifts (which we had to find out on our own): a cut on her knee for 1.5cm. Cracked nails that extended all the way to the base of her nail.( apparently they said it’s normal). Petsmart was very generous and offered us the next grooming service for free but I don’t think I can have my puppy go through that again.
Rob Quan
29.09.2023
PetSmart
Nice location and friendly staff. You can park in the GreenP across the street and when you show the cashier, they'll deduct 3$ for parking. I have thought about parking underground, but I noticed a sign by their inside exit, that pets are now allowed beyond that entrance. So you may not be able to park underground if you decide to bring your pet.
Kellen Baldock
29.09.2023
PetSmart
We only have great things to say about our experience with both the beginner and intermediate puppy training classes at this location. Stephen tailored classes to the needs of the class and was flexible and adaptable with both teaching and scheduling. We really appreciated the socialization training and the opportunity to build on skills week to week. Definitely would recommend.
Setareh Rezaei Pour
03.09.2023
PetSmart
Great location with convenient operational hours. I just wish there were more cat food options available and in stock. Staff are always friendly.
Evan Silcox
28.08.2023
PetSmart
Great people. Wide range of foods and toys and gear for cats and dogs, Lots of different types of fish and usually some smaller mammals for sale. Staff are very knowledgeable and care about people's pets.
Bita Karami
20.08.2023
PetSmart
Very unprofessional, terrible customer service. I took my toy poodle to this location for bath and brush and Sanitary service, At first, the girl at the desk, ignored me standing there for 10 minutes with appointment I booked, and then any extra walk in services I requested , she claimed that it's not available.When I got my little pup back, he was shaking so bad and was turning back to his tail licking it all the way home, I noticed they cut his skin and they didn't even tell me!My pup hair looked much better and less tangled before he goes for brushing.Do not recommend this location.
Viviane Sena
17.08.2023
PetSmart
I absolutely do not recommend this store. When it comes to refund, they are rude and force you to get a credit store instead. Plus, took my dog for the third class in the training class and the trainer said I don’t think you should keep bringing your dog, you are wasting your money and offered me a refund. He already had everything set up. I wouldn’t insist in having my dog where he is not welcome. The following day, went to return an item that I had bought two days before and when I gave the number of my account, they said they couldn’t gave me the return back in my credit card but a credit at the store only. Worst store pet smart has.
Melvin Chien
04.08.2023
PetSmart
Staff have been very friendly each time I've visited. Parking for curbside pickup is very limited and can get quite busy, but usually works out with some patience. I did notice that some items are priced higher in store than online so keep an eye out.
prodbydraco
25.07.2023
PetSmart
Recently went into this store to buy some supplies for my cats, and was not happy with one of the associates (He was tall with brown hair). He was very rude and didn’t know basic manners towards both employees and customers. The employees at checkout were nice, however the initial interaction really made me upset and not want to come back.
Elza Zaza Beneda
20.07.2023
PetSmart
Convenient shops near the subway ttc, just a minute to yonge street , nice associates, would love it if they still have the groomers for the cat's, a bit higher prices of products compared to some other shops
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5095 Yonge St A3, Toronto, ON M2N 6Z4
PetSmart