Pharmacie Jean Coutu

man, this jean coutu is bad. first, its pretty small and doesn’t have many things compared to other jean coutus. also, had a really horrible experience in there. i was changing into different shoes after picking up a few things (they were uncomfortable) and had an incredibly rude staff member came up to me and was yelling saying really unnecessary things. She told me and my friend to leave, actually shouting.. I was in shock. I actually called later and spoke to the manager.. after that she called me and told me she spoke to that staff member and the woman was just scared of covid .. what a horrible reason to be shouting at customers. not to mention her mask was sitting low on her face to have that be the reason… recently , though the staff have been nice.

Staff worker kept on following me and my 2 friends because she thought we where gonna steal when we weren’t even buying anything?? Then all their nail polish dosent have plastic sealing so I assume you can try them since you can open them and there’s like 500 of them but then a young worker with a blue and white striped shirt, brown hair female rudely told me to stop.

I went and asked about hand sanitizer which was advertised in this week flyer. I was told there was a shortage. I mentioned I am only asking because I saw it on this week flyer. OMG! I had a cashier and a floor clerk that came and with an attitude telling me there is none and something else not in a nice manner. Please some people have to go to work and we are very stressed out. Be nice and understanding. Do not advertise if we are going to be treated that way.

I was accused of shoplifting. they confiscated my property, refused to show me the security footage and getting any information about contacting management was just pulling teeth. Even after i was given a businesscard, calling the number was a dead end. I gave my full cooperation and took their concern seriously, and i regret not getting the police involved as this event made me 30 minutes late to work. Come hell or high water, i will be following this up, even if i need to go the legal route over some unopened sponges in the bottom of my makeup bag.

This pharmacy is way too small. It’s a nightmare to navigate the aisles when it’s busy. The cashiers are also incredibly incompetent. The two times I came here to charge my Opus card, they didn’t do it properly because my card flashed red at the metro turnstiles. Their debit machines also never work; my card got demagnetized not once but twice at this location! Go elsewhere!

Really disappointing customer service. I was getting new medication, but was told that it had expired. They never told me previously that it was expiring and I'm there every other month. I had seen my doctor two weeks prior who told me my prescription was good for 2-3 years, so I was shocked when they told me it was expired. The pharmacist's assistant stared at me and basically said too bad". He then printed off the original prescriotion

Probably one of the worst of all Jean Coutus. It's right next to my work so I go there when it's an emergency or forgot my meds, but try to avoid. They made mistakes twice in my folder so I couldn't order my medication. On top of that they kept accusing me. They don't hold many medications so you have to go elsewhere anyway. Plus just now, I called to have my prescription ready and he asked me when I would come, I said 20 min and he said it would only be ready in an HOUR. I am quite angry because I'm on my way to work and forgot mine, and if I don't take it when I need to I get dizzy and nauseous. Now I'll only be able to pick it up after work, which means I have to work feeling that way. I've never had any pharmacy telling me it would take that much time, plus I called at 11am. Not as if it is a usually busy hour. The only reason I'm giving two stars instead of one is because the cashiers are always very nice in front.

If I could, I would give this store a negative. I have a zero tolerance for RACIAL PROFILING therefore I feel that this review is absolutely necessary. The store owner is racist and was following and staring at us while our visit. We felt completely disrespected, especially that we are well educated African Americans. We complained at the cash, and the manager stated that this man was the store owner.This is the last time we'll be buying at this store, you can use my donation for getting a better education you ignorant man.

Worst cashier ever !! She was ridiculously rude for nothing when we were asking her to cancel one item and she yelled and said she can’t do it because its too much work and she told us to stop joking around when we were doing absolutely nothing! Never going there again because it’s her job to do this and she was mean the whole time.