Freedom Accounting Inc

We’ve been using freedom accounting for over 5 years now. They completed our 2021 tax return and made an error costing us $3500. It’s pretty devastating since we’re a young family of 5 struggling as it is. We paid over $500 to have our taxes done properly and a simple error they made ended up costing us. Their response was it was our responsibility to look over the return for accuracy. It’s frustrating that I’m assuming at least two staff members should have reviewed the return before submission but no one caught the error. Pretty sloppy accounting in my opinion. The receptionist barely offered an apology. We won’t be back or be recommending to anyone

What stood out the most was how easy they made getting my taxes done. There was a useful questionnaire that helped them point out credits that I hadn’t really considered. Uploading documents involved a simple drag & drop procedure. The email correspondence was really organized, and contained clearly marked links for signatures. The turnaround time was very quick. I recommend this company, and will use them again next year.

We have a business in Victoria, and have been a client of Security House Accounting Services since 2012. Colleen has been a strong source of support and knowledge for us. Even though she has grown her business and has a large client base with a fantastic group of people looking after her many clients, Colleen has always made us feel like" we were her only clients. During an unprecedented time for all of us struggling with a "COVID19" world

Colleen has a team of enthusiastic professionals who work with our needs for two different businesses. Everyone is friendly, extremely competent and responsive to requests and information. I highly recommend them!

Amanda did an amazing job with my personal business taxes! Will definitely be continuing my business at Freedom Accounting! Trustworthy and fast!

I have had Security house for my business for over 6 years and they are a god send! Amazing staff and Lovely owners. They make sure all the small details are taken care off as well as the big stuff. 5 stars for this company

This place is a joke. Almost five weeks to do a basic tax return Colleen went on holiday with out telling me than added numbers to my tax return as she saw fit, making it seem like I made more money than I made also she never bothered to ask question and you filled in the blanks,on top of that not only did she not finish my tax return she charged me $500 plus to get my documents back. This without being told set prices per hour .Absolutely rubbish place take your small business elsewhere if you are reading this.

I'm normally the guy who doesn't want to deal with my taxes any year but especially 2020 tax season. I was dreading it so much, however the crew at freedom made my life so easy! Everything was was explained to me in a way that I would understand and I didn't feel like I was just another tax payer. I felt like my concerns were heard, and the answers I was looking for were explained to me. Normally I don't want to call anywhere or anyone if I have questions but when I would call, the receptionist was always in a good mood and made me feel comfortable! The best part? my taxes were done quickly and accurately. There is no better feeling then knowing something so personal was taken care of in such a good manner. I will definitely be coming back next year, and many years to come. Thank-you ladies for being so awesome!

We had dealt with Richard regarding our Tax Return who was excellent from start to finish, we even made an error on our end and he was kind enough to correct it for us.Would definitely recommend!

First off this is the first time I have ever left a review for any business. This may tell how you how disappointed we were in the serviceFrom my experience I found Security House Accounting to be over worked and understaffed. While the staff was pleasant to work with I found the ownership lacking in responsibility for long delays and poor attention to detail. We paid far too much for their services for what we got in return -Unfortunately the lack of attention to detail set our company back. We made a switch to a reputable accounting firm in Victoria and once we did we discovered what we were really missing. We now feel as though we have a firm who is looking out for our companies best interest and not their own pocketbooksThey may try and tell us otherwise, but the facts are we see clearly what an accounting firm with our companies best interest at heart looks like once we made the switch.