WIRELESSWAVE | Cell Phones & Mobile Plans

I’m that guy, the one that shows up 30 minutes before close desperately looking for a new phone. Shelby was courteous, professional and even though it was right to the wire she made every effort, including running quickly to the other store to grab the model of phone I wanted. Finishing right at close with me heading home with my new phone. An all star for sure, take care of this one because she has the best attitude and knows exactly what needs to be done. Clearly customer obsessed and willing to go the extra mile for the customer, well done Shelby!!

Ly has helped me with purchasing a new phone several times and it’s been a great experience. I have moved out of town but I still make the travel to have Ly help me out.

I have been going here for over 10 years for all my wireless needs. Lee has always gone above and beyond to give me great service and advice, even when he is not at the store! He was very honest and has become the go to" person for the rest of my family's cellular needs now. I would highly recommend this place to anyone looking to upgrade their phones or service!"

Been doing buisness with Ly at this location for years. Ly always points me in the direction of what plan/provider is best for my needs. Highly recommend!

Ly has been assisting our mobile needs for many years now. He is always ready to help even well he is not on working hours. He always finds the best deals and helps trouble shoot phone issues which is not even his job!I can’t say enough about his customer service.Thank You

First time at this location and it didn’t disappoint. We had to upgrade 6 phones at the same time, Manda made it go quick and smoothly. Everyone is happy with their new phones, we will only go here in the future! Thank you Manda!

Ly at Wireless-wave is always a pleasure to deal with. Even if I am not buying a product he never makes me feel like I am wasting his time. He always answers my questions and always tries to help me find the best bang for my buck.

Brantford mall Lindon rd manda is great good customer service talked-about family and kids and pets remember us from 2012 I will try to send all my friends to her she is great and a very nice girl

Recently did a huge upgrade of 3 cell phones for our family. Had the pleasure of dealing with Shelby, and talk about amazing customer service. I had been in awhile ago, in no rush to make any changes, but she had taken my info, incase anything good came down in the way of offers and sales. Sure enough, I get a call, letting me know of the incredible offer to upgrade our phones, plus make a huge change to our plans, to save us quite abit of money.Came into the kiosk, and Shelby had all the info ready for us, to show us our current plan, and what the new plan had to offer, plus the cost savings with it. She was so patient and helpful setting up the 3 new phones, and the plans to go with them, as well as getting the accessories we wanted and so much more.She went out of her way to make sure we had everything in place before we left, and even did a follow up a couple of days later, to make sure we were good, and that everything had worked properly with the upgrades, and transfers to the new phones.It was extremely helpful of her to go over the new plans, explain everything, as well as taking extra time with some of the questions we had with the plan for our daughter. She was beyond patient, especially with the amount of time she had to spend on the phone with Rogers, to get all the options and upgrades we were eligible for, and have them inplace before we left, so we wouldn't have to call and deal with customer service"If you're looking to get a new device