Watson's Home Hardware Building Centre - Listowel

A total clown show. Inventory on their computer does not match whats in the warehouse. When I handed my invoice to the yard guy he had no clue as to where the item I had just paid for was. He did look around for 5 minutes and then went into the store and left me standing there. 10 minutes later I went into the store to find out what was going on and both the yard guy and the guy who had took my payment looked at me as if it was the first time they had seen me! No clue....no apology....nothing. Zero customer service. I requested a refund and left this location for what will be my last time there. This was an unusual experience for a Home Hardware building center for me as every other one Ive dealt with has been great. The Gorrie location is top notch as well as the Drayton location. Listowel needs some work!

The staff is amazing, they really know their stuff and are always very friendly and ready to help with whatever you need!

Very helpful, friendly staff. Lots of product in stock. Will definitely go there for building supplies, etc. again

Everyone is pleasant and friendly. My experience so far being a new customer is the staff go out of their way to help out every time I have visited the store. Thank you!

Huge store. They carry just about everything needed for home or garden. I went for paint and had to ask twice for help. They definitely don't seem to be in a rush to help anyone and the store was not busy.

Great knowledgeable staff. Always helpful, friendly & polite. Far better experience than going to the big box stores.

Staff are super friendly and went above and beyond. Prices are competitive.

Woman at paint desk was extremely friendly and helpful, I wish I got her name!

The staff are very well trained, friendly, knowledgeable and very helpful. Always smiling, they answer any questions honestly and offer to get someone else to help of they can't. The store is well laid out and stocked. A customer can find almost anything at the store, including some hard to find items, such as electrical, plumbing and tool supplies. The owners and management are available for the clients and they are almost always available if you just want to say HI". All said