Waves Coffee House - Steveston

This Waves Coffee House is with a spacious place to sit down and have a cup of good coffee..the interior deco is fabulous...staff service also very good. A nice place to chill out.

The seats can be dirty, and the counter where the napkins, straws and everything was were dirty. The garbage was overflowing. It is nice and warm inside, which is good to be cozy in there when it’s cold outside. The drinks can take a few minutes to be made.

My friend told me that they make Hot Chocolate with actual chocolate mixed with milk instead of powder or syrup, so I really want to try it.There was a choice for dark chocolate, milk chocolate and White chocolate.. I chose the Milk Chocolate in case the dark was too bitter and the white is too sweet.The barista did a great job of making the chocolate and topped it up with whipped cream.. it was delicious.One less star because the washroom is quite old and dated and the lock is very sticky.The space is large complete with seats in front of a fire place.

One best place to be in when you want hot Chocolate in steveston! Beats Starbucks! No offence. Went there with my family for the first time since about 3-4 years ago and the place stayed the same! Clean! Friendly staff, spacious, sinks are awesome, food is good! Went here for breakfast. This place is great for catch up, study, group collaborations, chill time. If only I live close by, I would keep going to this place! Keep it up team! Good job!

Convenient location and quick service. My lavender leche was hot and I didn’t have to wait for too long. Clean on the inside as well!

Very nice place, cozy, and wonderful views. They had arm chairs before and very comfortable, but they changed it with very uncomfortable ones.Coffees and teas were really good but pricey. 4 regular small coffee costs me $12.Other than that I love the place.Also few free parking right beside it. Equipped with little play ground for children.

My wife and I went to Waves one day after dinner. We were greeted by a friendly smile and we felt welcomed. The coffee we ordered was delicious to the last drop. There were plenty of seats, the establishment was kept clean and tidy.My wife and I revisited Waves this morning, and we shared a breakfast wrap. It was really good and the Belgium Mocha is consistently delicious!

A great Coffee Shop with the excellent location and the beautiful ocean view beside the well-known Steveston Fisherman’s Wharf. The parking lot is just across the street and is surrounded by the many famous seafood restaurants and Public Fish Sales Float! The shop is spacious, clean, and well decorated! The price was affordable and reasonable with such tasty coffee! The best of it was the excellent customer service! The staff was very friendly, diligent, and caring! Edith was very kind and she made sure that the coffee was poured all full of the cup! Thank you! Highly recommended!

Unpleasant experience on our visit on Canada day. Horrible and rude staff. Boyfriend ordered matcha frappe with soy milk. Tasted like matcha powder with shaved ice added to it. He went back and asked staff if his drink could be remade and it was made known to him that it would be watery because he asked for soy milk—in this case they didn’t use the ice cream that would normally be used in a matcha frappe. Ganged up on him very rudely especially the old lady that was running the till smug face and all. Did not even try to offer alternatives. I went back the second time around asked them nicely if they could remake his drink to the regular matcha frappe. The guy with the ponytail looked frustrated and annoyed but couldn’t make eye contact with me when I looked at him. Old lady came around and tried to insist that soy milk matcha frappe really tasted like that. We did not pay $7 for a poorly made drink. We already understood that it was watery because it was made with soy—an honest mistake on our part. We order the same drink at other cafe locations too and it never tasted like that that’s why I’m wondering also if the barista even new how to make the drink correctly. Had it happened at any other Waves store or Blenz or Starbucks, they would have happily remade it. Being a former Starbucks employee myself, that was always the norm if the customer wasn’t satisfied with their drink no questions asked nor rudeness shown to the customer.P.S. to owner: Don’t respond to people’s unsatisfactory ratings and say, “we’ll gladly remake your drink for you” if you or your staff are going to be angry and rude in return. That is not customer service. The people working there shouldn’t be in customer service at all or rather they need to be trained better.Unhygienic employees here also because one of the younger female employee was eating on the floor in the face of customers. She took a bite of something in front of me. Disgusting service and behaviour.The location is great, but save yourself the headache from horrible service and just go to a different Waves location or Blenz across the street.