EasyPark Lot 31

All of the cameras at this lot are positioned to face elevators and places where cash is handled. Security on site has been told not to try to apprehend anyone seen breaking into vehicles. Easypark has also told all security to lie to the customers about camera positioning and the number of incidents at this site. This is all so that they can open a daycare on the roof in a very unsafe area.I worked here for 2 years, do not park your car here. Those same security guards that you make fun of for not making enough money, don't make enough to fight junkies with needles for your precious car.Park elsewhere.

We don’t give enough credit to the hard working people who keep parking lots safe, secure and clean. Well, I left my car here the other day and it was still there when I got back, with exactly as many bumps, scrapes and blemishes as it had when I left it. Great job, Easy Park Lot 31!

Worst parking I ever seen. We parked there and the morning after our car has been broken into and all our luggages have been robbed. Of course we were in a area free of security cameras, but there is nothing telling you so, you need to guess this info. They say there is a surveillance team and so but it seems that they are taking round once or twice a day because they spot the robbery only in the morning! And of course no footage of our robbers leaving with our stuff.

Was pleasantly surprised with my experience here! Felt very safe parking here as opposed to other lots in the area and the fee was half the price I expected! The security there, Jas, exuded the very model of compassion, care, and generosity; giving amazing parking & route advice to make ensure my future travels were safe, cost efficient, and time efficient. Thank you, sincerely for all the effort and care put into my time here!

A huge parking lot that is fairly cheap considering the area. Has an attendant 24/7 and I did see security patrolling when I left at 11 pm. Definitely feels safer than some of the other Gastown parking garages

BEWARE DO NOT PARK HERE. I work down the street on Cordova and have parked here frequently but then recently was given a $140 parking violation from this parkade for not paying for parking on a particular day even though it is a pay when you exit parkade". Amount owed when you leave the parkade is based on how much time you were there and the ONLY way to leave is by paying what you owe. This $140 "violation" which I received in the mail a month after the alleged incident states that it is my final notice even though this is the first I have ever heard of it. Explaining this to their appeal department was fruitless and denied and their customer service team to actually speak to someone over the phone is non existent. DO NOT PARK HERE

So you pay $28 dollars to park and figure, at least my car is safe. Nope. Then you figure, well in case of emergency there would some on site to help. Nope. Easy Park, you’re terrible

This parking lot has no overnight security. Security leaves at 9pm and returns about 7am. This means any meth/crackhead nearby (of which there are a ton) can waltz right in and break into your car to steal anything of value (or in their eyes has value). Resulting in a broken window or worse. Find a different place to park if you need to stay overnight or leave your car unlocked with nothing inside.

DO NOT PARK HERE Brutal, these little weasels have a ticket guy on site at lot #2 waiting for meters to expire, I had a $60+ ticket 2 min's after it expired (per the photograph they took) after paying $8.75 for 2hrs, It was $10.50 for the full evening; I fought it explaining they would be making more money than I was able to donate at a cancer fundraiser I was at, they did not care, even elevated my appeal explaining this, and that I have been a loyal customer at their water street lot for 20 years, they did not care,zero empathy, vote with your feet.

SCAMMERS! Don’t park here. They made me pay 60$ and then 3 violations because “i hadn’t paid” up yo 230$. They say it’s because there are two parking lot, but it is the same complex, impossible to know from the inside. No workers to be found and the one I found didn’t explain any of this to me. This people are just here to scam you.