Guan's Auto Service

Guan has been fixing my 4Runner for over 7 years now. He makes me feel safe in an older vehicle and always knows what needs to be done in order to keep it running well and looking good. Thank you for all you’ve done over these years.

I like how direct working with Derek is. He will tell you like it is. I get the sense he is passionate about what he does and that he actually enjoys working on my vehicle, which is an older Toyota truck. The good thing is he’s very quick in turnover times (usually done same day or next for me) but at the same time I get the impression that he is also thorough and wants to do things the right way and not cut corners. So far work has always been good. This is not a “discount” place where they will do haphazard work.Update: Some of the recent negative reviews on here don’t hold water in my opinion. For example someone looking for a “patch” on tire with expectations of a “deal” and not getting it, or another one getting a safety and not realizing they also needed brakes done, which is a standard scenario that I don’t think should merit a bad review. Ask yourself if your priority is doing the bare minimum to pay less than other places, or do you want a mechanic who cares to thoroughly do the job properly? People are losing sight of the value of earnest and high aptitude skilled labor these days, despite that it is becoming harder to come by.

Extremely rude customer service. When calling to inquire about an issue and availability the owner flat out said I won't touch that car" and hung up. Lucky they can pick and choose their business but for a neighborhood auto service I would have expected some form of communication skills."

We had an emergency with a dangerous flat tire. We came into the shop just before closing time. The staff was very helpful and immediately jumped in to assist. The issue was resolved quickly and the staff gave us lots of useful tips. Would highly recommend Guan’s.

I came in about 2 weeks ago for a broken exhaust; Mr. Guan was very quick at finding and diagnosing the issue. He provided an excellent quote, and a great source to the parts. He advised me of other issues with the vehicle, that are not important now, but should be repaired later. Within 2 days my vehicle was ready; wonderful service provided. Thank you Mr. Guan and team; I will definitely be back!

I just got screamed at by the owner for parking in front of the garage as instructed. The owner yelled and screamed at me to move the car immediately or he was going to smash it" Instead of informing me where to part other than on his place of business he continued to yell and scream. How was i to know I was not blocking any other car and was simply dropping my vehicle off with the keys so that he could manoeuvre in and out all the vehicles there for service. When i politely pointed out that it was not necessary to yell at me

Derek has always been reliable, honest and extremely quick with both minor and major repairs to my car. I always get it back the same day no matter the size of the repair, and he always explains what kind of work is needed and why. Not pushy at all, and prices are fair. Don’t hesitate to bring your vehicle here!

He is one of the worsts mechanic in the town.I went to replace safety bag of driving wheel but his team tried to do it but couldn’t succeed and figured out there’s another problem; and it cannot be done. Then I said leave it as it is. But he was asking me to pay him $100 without doing anything in 10 minutes. I asked him to explain he said this is for problem finding!! And suddenly he took the car key and said you need to pay if you want your car key!!I was so upset asking him make the price lower because he did not do any work in the car.He was shouting very badly that time. I felt unsafe when he refused to give my car key.When I challenged him about the key then he asked me to leave his place immediately when some people were arrived in the scene.I would not recommend this Auto mechanic .Shame on this guy and authorities should cancel his license.

I have been going to Guans for YEARS now- Derek is AWESOME - really reasonable, fast, and knows what he's doing. I have referred my dad and a couple of other neighbours / friends. Everyone knows Guan - he has a great reputation for good reason! you need help with your car? he's on text even- if I could give 10 stars I would. Thanks for all the years of assistance Derek!

Since coming to Toronto a few years ago I used to go to various shops for car maintenance, and I never felt satisfied with the combination of service and price that i was looking for until I came to Quans Auto.I have been here twice, this is the best auto shop I've ever been to hands down. Guan's team works fast, they are reliable, and they charge a fair price. At my last visit he repaired my exhaust hundreds of dollars cheaper than other shops in the area. I came fairly late in the day and he was able to repair that, and do general maintenance by the end of the day. I went home had dinner and my car was ready.It's no surprise that everyone in the area knows to go to Guan.