Hôpital Notre-Dame

(ER) Long waiting times. Lack of organization and efficiency. There's people who have been waiting for over 10 hours or so to be seen by a doctor who would rather leave and go home instead. When it's been a few hours since anyone was called and nobody is being called, it becomes a joke. Definitely won't be coming back here. Sadly, one star is the lowest I can go. But it doesn't even deserve that.

No one would speak English to me. I was asked to sign papers in the language I don’t understand. They charged me over a $1000 for a Tylenol pill and called it emergency care. How am I supposed to explain this to my insurance?Overall, horrible experience.

During the visit with my wife everyone was extremely pleasant and the service was fast. We went in late for an appointment at 7:30 and got out at 8:00.

I don't understand why doctors and nurses are paid;they move like amputated-snails, you always have to wait as if we were at war and it was full of patients.The emergency service should be cancel and sent out on unemployment, urgently!A system must be established to control the quality and quantity of medical services, something similar to how bus drivers are tracked, if they are at the station at the exact time.P.S. Let's remember that the heroes"

The staff was incredibly friendly. It didn't seem to matter which department I was in, even as I bounced around from one location to the next, someone was always around to help guide us through the hospital. Only good things to say about the staff here, they genuinely care.

I had to wait 4 hours in the ER in pain for my rib injury to see a doctor.While waiting this long. I also managed to catch a cold which made my injury worse as I coughed and sneezed.

The health care system is at risk of unravelling. Many people retired early others have left on 'burn out' because of the difficult working conditions. The Covid19 pandemic has eroded the fibres that weave together healthcare, from CLSCs to CHSLDs to hospitals, in Quebec. More importantly, there is a disappointing brain drain of qualified nurses and doctors to other provinces. Educated healthcare workers are leaving Quebec because Loi21 makes what is on a doctor's head more important than what is in their head. Hopefully, the situation will improve when Quebec society demands change.

I had a deep laceration on the back of my head, requiring 8 stitches. Everyone, every single person whom I met, was outstanding. In particular, I'd like to thank Dr Boucher - I hope I have that right - and his student Rose. I could tell he is an excellent doctor and an excellent professor. I am from Ontario and I was embarrassed not to be able to converse in French properly.Tout le monde était si bon dans son travail. Et tout le monde me traitait avec respect. Merci beaucoup. Je reviendrai à Montréal mais j'éviterai ces escaliers en colimaçon, sous la pluie, avec une valise de 23kg!!I hope my thanks, and that of my wife and daughter, reach Dr Boucher and Rose and everyone else.Thank you!

I came here as emergency with ambulance. It was well organised and the staff is very kind. Doctor informed me every detail. The only thing that i waited 48 hours for surgery with broken leg.

If you ever have to deal with Ms J .Campeau at this hospital your in for a real ingnorant person , she has no compassion for your loved ones , for her there just a number ,we had our father there with Dementia he is at the end of life , she has been of no help only to suggest we stop treatment , shes only looking to open up the bed for another patient that is in better health than our father , today without advising the family she had him transferred back to the home , my poor mom traveled by bus to Montreal just to find out he was no longer there , this is the worst service given at a hospital , this is what our health care system has become an atrocity, what a shame third world countries are giving better care for there people