Budget Car Rental

One of the worst car rental experiences ive had, barely had options with ridiculous prices and the lady at the counter i believe her name was wendy gave me horrific attitude while taking my info down

I did a last minute booking & car was ready on arrival. Customer service was excellent at pickup & dropoff. Very easy pickup & return process.

I like to thank to thank Shivani and Wendy for being pleasant and efficient. Service with a smile despite being busy and having to deal with the day to day challenges of the job. I recommend dealing with them when you are in need of a car rental

I was in town helping my dad out after he suffered a stroke. My whole intention of renting a car was to get myself to the airport at 3 AM to make my 5 AM international flight. I reserved the car online, used my debit card, and voila! Or so I thought! Budget, you NEED to accept debit cards online AND in person!! I handed him my DEBIT card to pay and he said he could only accept CREDIT cards to pick up! I thought I had already paid for the car! It accepted my DEBIT card online, why wouldn't it accept it here?! He gave no explanation except to say it was company policy. Longer story, cut short, I had to call my uncle to come 'bail me out'!! SO humiliating!! When I got home, I went online and in the FAQs found that Budget only accepts DEBIT cards in US locations! WTHeck?!!

horrific customer service from the manager. i forgot her name but she was a caucasian women think her name was wendy she was even treating her coworker with immense attitude for no reason

Booked a standard car through Costco travel for $622 for 5 days. The camry looked a bit small so we upgraded to an intermediate SUV. I was in a rush so I didn't think much about the additional cost. It ended up costing $35 extra per day plus taxes and fees. I ended up paying $845. I wish I had booked directly through Costco for the intermediate SUV as it would only have cost $723. Customer service was good but I feel they charged me too much. Shivani was very sympathetic and helpful but I just can't believe how expensive this ended up being.

Made a reservation for a car well before my trip to Saskatchewan. Arrived at the desk and was told that a $750 security deposit was required when online and in my recent email, it said $500 security deposit. I was asked if a Toyota Corolla would be ok. Presuming that it would be an average size car, I was disappointed to see a car the size of a sprint or rio was what I got for $100/day when imho rental rate for this size car is worth maybe $40/day. I am not able to go back to the location I rented from until I leave on Saturday but I will not be a returning customer. Very disappointing experience

Started earlier than posted hours for me so I could get my rental. Upgraded at no charge. Excellent service.

Given an excellent car with great gas mileage. Super friendly customer service at pick up and drop off.

Edit: On my agreement my rental is till April 1, Wendy again has been trying to call me and telling me I need to return it. It SAYS April 1 why is the manager Wendy trying to call me and harass me this is unacceptable please this needs to get sorted.Budget/Avis needs to do a proper job looking after and maintaining the vehicles they have. I had about 5 exchanges! for vehicles because any vehicle this airport location gave me was the absolute worst it had problems everywhere. When I tried exchanging it, the manager there Wendy told me she cant and started being really rude towards me. Worst Budget in the City never go there and please get her to learn proper Costumer Service skills.