4Cats Arts Studio (Main Street)

We came in to make the autumn fox vase and Cami was an incredible instructor and invaluable guide to us. The iPad videos are a good start and saves time and resources but having the extra human touch made our experience fantastic and fun. Cami was hands on and explained everything in a way that was clear for us to understand. I wish everyone taught like Cami! Other members of the staff were also friendly and supportive. We can't wait to come back and finish our vases!

We had a glitch occur with our reservation, and 4cats went over and above to correct the error. My son's birthday party ended up even better than anticipated as a result. In a period when it sometimes feels like customer service" is a thing of the past

4.5. This place is affordable and friendly. I’ve been to other places where it was very expensive.They are quite lean and give templates so you’re signing up for certain creations which may or may not cap your creativity. There is a time limit of typically 1.25 hours after the demo. The demo is thorough. Staff are extremely friendly.You go downstairs to wash your hands in the basin but the water is ice cold. Literally. And try getting clay off your hands in 10 seconds. But I found the trick! Wet the paper towels and use that to wipe and wash off clay/paint.We’ll be back for sure!

Very disappointed there was no instructor and we had to watch the training video.Bad customer service experience.When I went to pick up the mug no one greeted me and I waited for 10min and I was the only customer. Receptionist was on the phone I was being polite for not interrupting she just went on and on but instead she could’ve put on hold and asked what I need. Then 5 min later she finally checked on me and asked the other staff in the back who was also like not care and told me to wait.Extremely disappointed I felt being discriminated against.The company should either train your staff better on client service or pay them better ( bad pay is reflection of bad customer service).Won’t go again.Your kids will learn nothing. No professional training for the $$$ you are paying, just go watch online videos and buy crafts online.

This was my first time booking a workshop, and it was the WORST experience ever. It was supposed to be a christmas gift for my mom and my cousin, and we were so disappointed by the service here. I used to work at a 4Cats so I was shocked on how differently they operated things. We booked the ceramic clay tealights workshop, and when we first went in, we were told where to sit, and to watch a tutorial on how to make it. I didn't know I paid to watch a video?? I expected an actual instructor to teach us because that's how it was before, but instead, it was a video that I probably could've searched myself, which made it very impersonal. Besides that, there were so many instructors there, but no one told us where the materials were - I had to ask multiple times. It was very unwelcoming and unhelpful. Instructors used to teach and you would actually learn about the materials, so we felt ripped off that that no longer existed. When we went back for our second session to paint the clay, it was even worse than the first. They wasted 15 minutes of our PAID time looking for our clay projects - i'm sorry, but shouldn't it have already been ready for us? Extremely disorganized!! And, the lady who was helping us was very unfriendly (she had blue curly hair, with a scowl on her face) and it seemed like she didn't even want to be there. The worst part was when i went to go pick the projects up, they weren't even glazed!! The only thing that was glazed was the snowman's (red hat) nose and that was because it fell off. So they glazed the nose, but not the rest of the clay artwork?! If i am paying for a finished project, I expect a finished project, not an incomplete one! If we had to glaze it ourselves, no one told us anything. They just told us where the paint was, and that was it. We also asked if they email/call when the projects were finished, and they said no, so whoever makes an art project here remember to pick it up, or else who knows, they may throw it away!YOU GUYS DON'T INSTRUCT, YOU DON'T GLAZE, AND YOU DON'T NOTIFY YOUR CUSTOMERS FOR PICKUP. WHAT THE HELL DO YOU DO FOR WORK THEN?! It's absolute GARBAGE service, and we will NOT be returning. Everyone was rude, and unhelpful, and i don't think i'll ever get over how much its changed for the worse. If you're seriously thinking of going to a 4Cats, AVOID THIS LOCATION OR SERIOUSLY FIND A BETTER ART STUDIO. Fix your damn customer service because we all felt completely scammed!!

You pay $20 per person per hour to watch an iPad tutorial. Instructors circulate and answer questions along the way, but due to staffing shortages, they were very busy and barely interacted with our group. Needless to say, it wasn't what I was expecting and I won't be returning.

4Cats is easily one of the cutest and family-friendly art studio in Vancouver, providing affordable workshops with different activities. I did the lama clay workshop, and I came as a group of 4, which had a promotion for $55 for 4 people! I found the workshop to be so fun and creative and definitely a great activity for a double date or with a group of friends and family. The studio is kept very clean and they also clean and organize their tools very neatly. The workshop itself was very informative, our instructor continuously taught the class new terms and techniques to use for the workshop. They gave us around 2 hours to work on our project and our instructor was supportive the whole time.

Love their workshops. 4Cats is the perfect date idea. The staff is amazing and very approachable whenever needed.Tip: don’t wear white or easily stainable colors since you’ll be working with clay.

They close at 4pm.Please don't trust the info on here, the 1-8pm is wrong. Showed up at 4:20pm to pick up my plates and the clerk was still inside and came to explain they're close but won't let me pick up my plates she'd rather stand there for a few mins to explain they're close but won't walk 3 steps to grab the plates. What a joke. Could've gotten the plates and went on with it but she insisted to decline getting my plates. LOL drove all the way here for some logic-less explanation.

Great experience at the 4cats. Both the spinning class and the glazing was very simple and the whole vibe of the place was great. My girlfriend and I had a great time and the whole process was just easy/welcoming