World Wide Travel One

I requested information for booking multiple families to go to Cuba. They said they would have the information by end of day or next day at the latest..they didn’t. I communicated with others that they would have options by Wednesday- so they were also disappointed that we couldn’t finalize our vacation.I also didn’t get an email saying they needed more time or anything. Totally unprofessional.Found another location and booked our trips!!

I love the staff and the great customer care , been doing business there for many years , Will be booking again in 2019 , see you Soon , Jeff , Melissa ...

You should update your hours because you lost several customers today who were all trying the door when it says you're open. Myself and another family were disappointed to find you closed and then called only to hear the voicemail that you're closed, despite all hours online saying you're open. I happily went down the road and booked my honeymoon.

This is my very first time booking through a travel agent as I thought after COVID it be a good idea. Agency days online they open till 5 pm so I go to agency to grab my medical insurance for the lady behind the desk to be like I'm leaving early today so I can't help you. I'm like what your open till 5 and I travel tomorrow. She could care a less said go to royal bank they help you . Excuse me why the hell would I go to royal bank for my medical insurance. This will be the last time I ever use this service and I will tell everyone the same thing . Oh and my first travel agent left the agency right after she booked my trip . Just bad vibes at moment

Amazing customer service, Melissa provided great information. We are so looking forward to our trip. Melissa goes above and beyond to answer all questions and to find you a great deal. First time using travel agent and will continue to use Melissa. Thank You

Friendly staff but way too excited when one walks in.I guess commission.Please take it down a notch or two.Yes, we all have to make a living but desperate does not look good for any business.Very nice friendly people though:)

Jeff and Melissa are the best! They are both very knowledgeable and always go over and beyond to help.

Melissa helped us through every step of planning our beautiful experience in Cuba. We are both very happy that we had her help especially in these times of weary travel. We will be planning more trips through her. Thank you Melissa. You are wonderful to deal with. We both appreciate your care and attention. Everything went better than we had imagined. They set us up with everything that you had requested. This allowed us to relax and enjoy our trip with ease. They even set up an incredible Christmas dinner on the beach. It was magical. You absolutely ROCK!!!