Carnival Cruise Lines

Constant barrage of phone calls. No respect. Their marketing department needs to go under with such a lack of respect.

Cruising on Beautiful and energetic new ship Celebration. Really a spectacularReceived promotional cruise credit in casino. Used it all and eventually turned some of it into about $50 cash. Left and returned next day to have not received the credit.Asked about it and told used it up. If I were trying to profit from this, would think I would ask much more than $50.Moral of the story. Casino on ship is said to only return 80 percent compared to Vegas at 90 percent. This proves you are expected to lose in all forms in the casino and feel like you are always losing.

This will definitely be the last time I ever cruise carnival. Here with my husband, 11 y/o and 8 month old. The water for the pools is pumped from the ocean and my baby isn't allowed in the pool (no surprise there) but c'mon it's the ocean water. What I don't get is why he isn't allowed in the sprinkler park? If he pooped...it would go in his diaper anyways. Today I was rinsing him off in the outdoor shower and I was told he wasn't allowed on the pool deck at all bc he's in diapers. when I ask them what they have for activities other than the pool I was told he had no suggestions. Why do I have to pay full price for someone who isn't allowed to use any of the facility. He can't even get a spoon. I asked for dish soap to wash his bottles and they aren't allowed to give me soap to wash his bottle and they won't wash the bottle. He told me to use hand soap. The staff is friendly and just doing their job but I'm highly upset, bored and feel cheated out of thousands of bucks.

We traveled Carnival Cruise then because of some reviews of Royal Caribbean chose them for our second trip. We were very pleased with Carnival and not very happy with our Royal Caribbean Cruise. Carnival wins hands down.

Horrendous experience and we got off at the first opportunity (in New Caledonia!). Our cabin was filthy, the bathroom smelt of urine, there was hair in the clothes drawers, shelves in the closets had never been cleaned and our private balcony was dirty as were the two chairs, table and lounger on it. There were queues of 100 people for meals, the food quality was poor at best and guest services were a joke – when we left the ship no one even asked us why we were leaving! We have traveled to 70 countries and stayed in accommodations all over the world and this is by far the worse travel experience we have ever had!

Awesome experience

I first contacted Katiuscia Vericain at Carnival on April 29, 2019 to enquire about a cruise. I explained that my cousin, who's a Physician Assistant, wanted to take a cruise to celebrate us both turning 30 this year. I told her that I, a 4th year teacher making significantly lower wages, was very unsure I'd be able to afford this and could only tentatively ask for a quote. She incessantly pressured me to put down a deposit, saying, If you just put the deposit down

We have taken three cruises with Carnival and had a great experience for the first two. We just got back from a cruise out of Port Canaveral to Amber Cove San Juan and Grand Turk. Once on the ship went to get a drink from bar. I had purchased a package for free soda. I was told I was not eligible for a drink. I went to customer service and was told I didn’t have the package. I showed my account she agreed I did have the package but she would have to get a manager to correct it . So I waited for hours and never heard . I did try to get a drink at dinner and it had been corrected. Next morning had breakfast in main room and had eggshells in my eggs. Paid for chat through Carnival worked first day and last day of cruise. The internet was the same way. They did refunded me money on chat but not internet. First shower taken floor got flooded. Come to find a huge clump of hair in drain. Cleaned out myself only to have a flood the next morning. Told steward and they fix the drain but the hair in drain really. Then tv stopped working took two days to fix no big deal not in room very much. Last day meal looking forward to last night looked down at my plate and there is a black curly hair. They did bring another plate and the manager came over to apologize. Just not my best experience with Carnival and I had taken my two sisters with us.