The Pen Centre

Enjoyed the popsicle bridge busters building competition today with my son! His bridge didn't win but he did great!! Also The train driving around the mall is so cute! Large floor chess board is pretty awesome too!

Spacious shopping centre with a really good selection of stores! They had everything I needed in this mall and I loved how open and modern this mall is. Really well done and such an inviting space.

In door shopping center.Clean, but not quite easy to navigate for 1st time visitor. Quite big as well, and we got lost during first visit.It is a little outdated, but you can find everything you need, to shop or to eat.Plenty of parking and all kinds of stores.

Love this Mall. So many deals and so many interesting stores.

You get used to the amount of people. Not as much as the bigger cities, but it's a popular place due to the stores inside the mall, the cafeteria, and the theatre. I tend to go from the mall to the plaza across the street and vice versa. The food court will always be the busiest. Come here if you have money though. 20 bucks will only get you so far if you need something specific, so sales or rewards cards are definitely a must here.

Went to the mall on 06/24/23 with my wife and two young children. We have a puppy and called courtesy desk before going and asked if dogs were allowed. They said yes! We have a toy poodle that weights maybe 8 lbs. we entered by Winners and an aggressive security guard approached my wife and daughter and said no dogs allowed. When I saw the situation I approached security guard and told him we called and he said no they are not allowed. I told him about courtesy desk and he said they were wrong. I asked him if they represent the mallAnd he said YES! I asked him to show me where it says no dogs. He said on each entrance on doors. I said let’s go check because I said it doesn’t. He thought I became confrontational and radioed for back up. I laughed at him and said because I’m questioning you, you need back up? He wouldn’t go to the door to provide it. Then when I continued questioning him he threatened to have me trespassed. I said for what? Asking to prove your policy he said it’s mall policy and we could go back to security office and he’d show me. I called him out on this and said let’s go. He said well that’s a waste of time. I said that’s for me to decide. His supervisor showed up and was very professional and de-escalated the situation by taking the time to share with me that dogs were not allowed in the mall unless service dogs. She agreed that courtesy desk was misinformed that represents the mall. Winners also allows dogs and the manger was all over our dog petting her and kissing her. She said that she would have to speak to her. Then my wife went to Home Sense that allows dogs. This is outside the mall and this was ok but still part of the Pen Centre. Then I returned to the mall to take care of what I intended to originally before this overzealous security guard confronted me and witnessed another dog in the mall in a a roller. That was ok? Same security guard walked by and didn’t say a word. Just a joke.I even talked to a few of the store managers in my shopping experience and was told that these security guards are hurting business with their commando attitude.Do yourself a favour and go to the outlets. Pen Centre has turned into a sub par mall and hiring sub par security is further hurting their already suspect business. The mall has many empty stores and sub par stores. Courtesy desk represents the mall, not security that is contract hired. I used to frequent the Pen all the time. Not anymore do yourselves a favour and go to the Outlet Collection of Niagara. Oh and I forgot to add, when I said we called and said we had a toy poodle the security guard said oh that may be the problem you said “toy” poodle. Maybe they thought you called about a toy. Ya! Ok! I called to see if I could bring a toy to the mall. Such stupidity. Pen Centre yourBest days are behind youAnd asking people to watch your mallLike the idiots you have are representative of what this mall has become. TheSecurity guard supervision who did show up to deescalate the situation was professional and said all then right things.

The Pen Center has always been a great shopping Center. However, there are empty stores and a lot of repetitive electronic stores. But, all in all, you’re sure to find what you’re looking for for the most part.

The Pen Center is the perfect community center yet big enough to accommodate large stores line Walmart, zehrs, Hudson bay etc. Has sections for asian and European fast food restaurants. It's perfect for pleasure shopping and afternoons at Tim Hortons. The bus stop is right there for both local and regional transit.

Boston Pizza was amazing! We had our first lunch on the patio and the experience was relaxing and still filled with protocol, as when need right now. The food was fresh and ample, and Boston Pizza was a shining light for St. Catherine's!