Owen Sound Glass Service

I had Owen Sound glass come to do a quote for a custom shower in September 2022, it is now almost April of 2023 and I've called countless times to get that quote. I've been told that I apparently need to call, and chase the owner around to procure their business. Terrible customer relations, and 0 customer service. I would give 0 stars if I could.

I contacted this company to ask about a custom mirror install. They got back to me very quickly with an estimate, with options of installing ourselves or having their company install. They came quickly to measure and the install was done in a matter of days. The mirror has been up for weeks now and looks beautiful. I HIGHLY recommend this company. Customer service was amazing!!

Great service, had the glass replaced in my wood stove door that was over 30 years old. They did it in an hour, couldn't be happier with the price and results. Highly recommend.

Had my screen in my patio door replaced. Friendly...prompt....and did a great job at a good price! Would definitely recommend them and already have!

I bought glass because I had to, I hate to do business with someone who is not helpful at all, they don't care about customer satisfaction.

Fast and friendly help with a home project.

Had my shower glass installed. Nice quality product, hardware and installation.

Fast and friendly service. They always get it right the first time.

Amazing service very fair price and excellent quality of the finished product. We couldn't be more happy and will definitely use them again .

I showed up on Friday at 4:36 pm, to pick up my order, the web page and voice message clearly state they are open until 5:00, however they were closed. When I returned on Saturday morning and complained that I had driven from Port Elgin only to find them closed the response was, “too bad”. The guy was very rude and unapologetic for the inconvenience. Upon request I was given the name and number of the manager, who I called immediately, again there was no apology for the inconsiderate staff or unreliable information.We are encouraged to shop local and support small business, but I have never been treated so rudely in a store in my life. I will never do business with OS Glass again, nor would I recommend them.