Xinflix Media

I can tell you it was nightmare. Service is really bad. I have been with them from 6 months. Speed drops like crazy. Support is a joke. I went to Start DSL haven't had one problem yet. Price is just 10 bucks higher then this horrible company. But worth it. No speed drops. Mostly Asian people use their horrible service.

We have been a customer since 2011. We were pretty happy with the company and recommended it to lots of family and friends. We started to have issues with the connection around last year or so and we been told to upgrade to a higher price package to ensure better internet quality. So far within the last 3 months we had constant connection problems and getting in contact with the technical support had all been nightmares. There are never anyone to answer my calls. I sent in service tickets and also no reply. The calls also get cut off for no reason! I don’t know how this company functions without proper technical support team! Maybe they just don’t care about losing old customers as long as they can sign up new ones!Update: To Xinflix PR; replying to my review on Google doesn’t make me feel like your company cares for your customers because no one from tech support contacted me after leaving service tickets and calling numerous times for the difficulties I had with the service! No one!

I've been a customer for over 3 years and I'm very satisfied with the Company. The few times I have experienced their service being down were either because of the weather or an account mistake that took all of 5 minutes of phone time with an agent to correct.Pros:- no contract- consistently stable internet- good customer service- low start cost- low unlimited home internet costs- they will offer concessions to keep you as a customerCons:- the modems they send can suck

I can't even load google using their FTTN service, and they will recharge you the installation fee as you cancel. As they said the speed looks good from their site. Don't use it at all! You are paying for nothing!! It disconnect many times a day. Even my phone is faster to open a website.

I considered this place a little small…. But still a nice place.

I just like to share my opinion on this company. I've been a customer for quite a while, and I only have good things to say about their service, price , and most importantly customer service. I noted a comment by one person under name , W, that was rude and has some racism as well .I'm wondering if the writer of that comment is a competitor to this company.Anyhow, let's focus on important. I really appreciate the work and service they provide, and great appreciation to customer service, especially Vanessa , who is very knowledgeable, professional and helpful, can't get better.

Excellent facilities, incredible employee, idea place for all kinds of events.

Great Internet and phone service provider. Been with them over 7 years. I have to say one of the best qualities of the company besides what they provide is their Customer Service. They are always so helpful and go above and beyond.Its a rare find these days.I unfortunately have to say goodbye to them, Sad to be leaving this company, have told many many people to give them a try you will not be disappointed.

Got to learn how to talk to them if you want to get things fixed. Perfect service hands down ever since I called tech support. They really understand your problems if you are a little savvy yourself. Got the perfect modem and perfect internet speeds for cheap price.