Staples

Purlator shipment is missing....Impossible to get support from the store over the phone. Very frustrated that I wasted 30 mins trying to get through and no support. Had to hang up a go to the location.....This generation of young kids are really struggling to have any high standards. The new normal for customer service is at such a low standard these days and I've grown very impatient and I'm in constant disbelief of how company's operate these days!Frustrated!!

Staples was very busy as usual but Khushboo being the most busy and rushing one place to another was the only person to help me with the prints. She is very patient and friendly in a sophisticated manner.Loved her customer service!

I come by often for quick prints for my clients and Bella is always so helpful! Great service which is why I’ll always come back :)

This is the worst Staples centre in entire region and should avoid going there. The manager of this center is extremely rude and does not value his customers. I have had multiple experiences where they denied services citing reasons for break or the store needs to be closed early etc. There is no professionalism primarily because their manager doesnt provide training to their employees on treating customers. Please stay away from this store unless absolutely necessary.

I had a problem with passport photos taken here.Store Manager/Supervisor - B.PATEL was so helpful &helped me get proper resolution for the issue.He is an ideal employee . Appreciate his efforts. Thx

Print shop manager gave wrong information & was not helpful when we took our 97 year old mother for photos to renew PR card but Khushboo a junior part timer was more helpful & compassionate

Want to give Staples (Niagara Falls) a pat on the back. I needed to digitize 1000+ pages of text and to save the files on a USB drive. I hadn't used the computer/scanner ($.30/minute) for this purpose before, and needed some help. Bella and the store manager made things easy. I finished the job in an hour. A very good experience.

I went to staples for printing. Despite of being so busy Khushboo was the only person so helped me with my prints. Best service ever!!

I am late in writing this review but I just have to tell you what happened when I was there Christmas shopping. I was completely lost on how to tell a good doorbell that would let you see who was at your door. Hubby wanted one and I am not technology savvy so I truly didn't have a clue. A wonderful woman named Chris offered to help me twice. I accepted the second time and was so glad I did. She, out of the goodness of her heart not only showed me what I was looking for but get this....she found the best deal for me!!! I didn't even ask!! Then she found out I would need some kind of usb for it and provided the best deal with that too! She literally exceeded by far any other employee at Staples I had ever dealt with. Staples, if you are reading, give this woman a raise! It is because of her that I will be travelling from Welland just to shop in the Niagara Falls store from now on.

This copy center is the worst. Every single time I come in here there is a problem. The girl working here, Bella, needs an attitude adjustment because her abrupt non caring attitude will not get her far in life. At least the manager was able to come and correct the problem but even still, this copy center needs more people working that actually care about their jobs.