Hertz Car Rental - Peterborough - 975 Clonsilla Avenue HLE

Terrible customer service. Tried calling for DAAAYS to rent with no response. Finally after hammering the phone for 5 days straight I got a reply, rented a vehicle and they ripped me off $400 upon return because there were a few stones on the floor matt. Lol It’s winter time. They’re VERY scamming and not worth the hassle. I highly DO NOT recommend. Save yourself the hassle, everytime it’s a new situation or some made up issue on their behalf.

Our company has been renting from Hertz for over 2 years with multiple long term vehicles costing us $2000-$3000 a month.Store level has never been an issue, but brash, pushy and downright rude staff out of their head office in the states is frustratingIf you need a daily rental, I don't want to discourage you from working with what's left of their in store staff (bare in mind the regional, store manager and staff have all been laid off over the 2 years we have been there)… However if you are a business considering a corporate account, run as fast as you possibly can! It was great while we had a great account manager, now its nothing but tedious bill corrections, sitting on hold for 90 minutes over a 407 charge and never having the vehicles we need.Its almost emotional writing this, this was a company I pushed other business owners to use due to their customer service less than 2 years ago... Now they have managed to gut everything that was good about the location and make it a nightmare to deal with (again no insult intended to the staff, its purely the offsite head office that makes it horrible)

Hertz has amazing service and affordable rates! 5 stars! Highly recommend anyone who needs to rent a car check out Hertz. I use to rent from enterprise, but their service was terrible and they would always change our reservations or try to bill us for extras we didn't ask for.Hertz was easy to book, pick up, and drop off. They were super accommodating and upgraded us free of charge. PLUS THEY WERE LITERALLY HALF THE PRICE AS ENERPRISE!

I usually rent cars from here. Nee model cars with rental price. Great customer service. Especially Eapen and Steve they were so helpful. I would recommend Hertz it’s way better than other car rentals.

Great service. Always accommodating and friendly. I have been renting from this place 12 times already this year and was never disappointed.

Fast friendly staff, both car and truck rentals. Place is clean, vehicles are spotless.

One of my favourite car rental dealer in town. I had a great experience with the staffs. I loved my drive on Toyota Camry as well.

Great service ! Fast and friendly . Sid was very experienced and truly helpful.If you need a car , this is the place.

great guys... head office said they went out of business, too bad!

Friendly staff. Low vehicle fleet so there's a lack of variety in make/models. Used to give great deals to Trent students but they no longer do, thus I am dropping my score.