BC Care Heating Services Ltd

It’s never a pleasure to have to replace your boiler, but ours was starting to leak and looked like it was on its last legs. BC Care Heating did an inspection of our fireplace and furnace, and advised us to look into replacing our boiler and hot water tank with the combined high-efficiency unit that had a double rebate from Fortis/BC Hydro. We decided to go for it, and we are very happy.BC Care Heating booked us in within a week, and Mike and Jimmy (plus another helper) spent over 12 hours taking out our old system, and installing the new small unit in a way that saved us space. Mike kept us informed at every step, and indicated when we’d not have water/gas at times of the day. Mike also advised that we change out some additional pieces to make our radiant floor heating and water pressure regulation top notch. He spent some time cleaning out our system, and we’ve never had such even heat in our house—just in time for Christmas.We had to call them back after a week due to a small leak, and they came promptly to replace what needed replacing. We could reach them even on a Sunday! Afterward, Amy at head office put all the information together (forms/photos, link) and emailed it for us to apply for the rebate without hassle.I’m really happy with the product, service, and post-installation support. They made an unpleasurable experience as pleasant as possible!

I wish I can give you ZERO ,Two guys showed up to fix my furnace, one of them that was his Name Shahow or something like that started selling me new furnace( approximately 6K ) instead of fixing that , I wasn’t interested and I called another Company after that and they fixed the issue in the 5 Minutes and overall charged me $200, that’s it .I don’t recommend this Company to any of my friends.

Our 15 year old Carrier Furnace gave up the ghost yesterday...rather than face expensive repairs, replace parts and face delays for their arrival, we replaced the old for a new Carrier - Sam, Mike and Ali were on the job within a day of Sam's assessment visit. They did a lot of trouble shooting because we are in a 112 year old house, took out old piping that was no longer to code, replaced it with as little invasion as possible and installed a whole new system in a day. Courteous service, no running to and fro for bits and pieces, they had everything they needed and we are UP and RUNNING a day later. Thanks BC Care Heating Services...we were happy to do business with you.

I had to share my review for this service. Shawho the sales person, Mike and Jimmy installers and Meggie the admin, all have been very professional and responsive to our call. Our neighbors water tank started leaking in mid October and I was helping contact various heating company for quotations. We had about 7 to 8 quotes but we decided to go for BC Care. Not only was their quote competitive but their response time was instant, they taking time to explain and made us feel important, respected and helped us make an informed decision. We were so impressed by his professional approach and pleasing personality that we in total 3 neighbours decided to get our Heater and Boiler replaced to the new Tankless system. The crew Mike and Jimmy are very knowledgeable, patient, friendly, and respectable. They knew what they were doing and were happy to answer all our questions and understood our needs. The end result Mike ensured that were happy with the new product and installation. I will recommend this company. Ask for Mike as your installer if I may stress. Thank you BC Care for par excellence service.

We had our furnace inspected 2 weeks ago and we were informed that the furnace was no longer safe to use. We asked for a quote to replace it and the whole thing took less than a week. All paperwork, including the rebate papers, is ready within a week. The installation process was done in a few hours. Very efficient and professional company. Highly recommended!

AMAZING COMPANY!!! Our water tank was spewing water everywhere…they showed up within 20 minutes and had all the tools and parts to solve the problem. The technician was extremely kind and knowledgeable. He quickly explained what needed to be fixed and what we may need in the future. Then he showed us how to handle the problem it we ever have an issue again. I would highly recommend using this company. Thank you so much for a job well done.

We had a new heating system installed. Their price was competitive amount others. Their service, professionalism and the quality of work was impeccable. Putting in a new heating system is an expensive proposition, but call these guys and get it done right the first time.

We’ve been using BC Care Home Heating in our house for many years. They have done installation, maintenance and repairs on our furnace and tankless hot water system. Their service has always been quick, friendly and of great of quality. Many times I have recommended them to friends and family who have also been happy with their service.

Thank you, BC Care Heating team, for the professional consultation and installation of our Combi Boiler System". The technician (Mike) was so knowledgeable and answered all our concerns and questions with confidence. I absolutely recommend their service to whoever needs repair or installing heating/cooling system with peace of mind."

We had BC Care attend our townhouse to fix our double sided gas fireplace that was not working properly and to service our furnace. Sam attended and did the furnace work but said their fireplace specialist was better for the other job. Once the part was ordered Wilson came and replaced the gas valve. He cleaned and adjusted it so it worked perfectly. Wilson was very professional and a pleasure to work with. I would certainly recommend BC Care to anyone (and have already).