BoConcept

We keep coming back!b, for more beautiful, modern and very well made furnitures.I rarely get that quality in service and products.

I had a very good experience with BoConcept. Everything from the service and staff at the showroom, to the planning, design, delivery and installation, was great. Amanda was so professional and so nice to work with at the showroom, and when it came to the delivery and install Geoff and his team were also so easy to work with and fast and efficient. I booked the elevator and loading dock for the agreed delivery and installation date and everything went smoothly. The COMO shelves look amazing. I’m very happy with the entire experience! Thank you.

Brett was extremely helpful at the Toronto showroom in assisting us with selecting a couch.. They offered us a loaner couch till ours arrived which was fantastic. The delivery crew was courteous and helped set up the loaner and the couch when it did arrive. Delivery was ahead of schedule. We are very happy with the couch which delivers on promised quality and comfort.

BoConcept has impeccable customer service and very high quality furniture. Amanda and Brett were our design consultants, sales reps, and sort of became our friends over the whole process of furnishing our new home. You will not find nicer people. They never pressure you, never put down other furniture companies, and will even recommend other pieces from other stores.The delivery company they work with are on time, professional, and set everything up to your liking.I highly recommend BoConcept if you have it in your budget!

Terrible. Buyer beware.It' a mixed bag when it come to quality of the furniture. Some items, like the bed we purchased was nicely made unlike the dining room table which was small, cheap, very little marble. There shipping times are unreal order today and you maybe will get your items in 3-4 months, if not longer. There is no way to call and speak to a person. 42-72 hour email response time, usually with an insufficient solution. They use a really poor company Bolt logistics for shipping, they lost part of my item creating a 5- week delay on top of the already long waiting times. I would recommend not purchasing furniture from Rove Concepts. Poor Customer Service - Poor logistics- Extremely Long Shipping times- Subpar Items

We ordered a table from BoConcept Jarvis st recently and have been quite happy overall. Eduardo has been incredibly kind, we are within walking distance so went quite often and he was always cheerful and willing to help even after we made a purchase. I thought it’d be a bit more pretentious sales experience, but it was really great and not pushy at all. He would give us updates proactively and called us after to ensure we were satisfied.Craftsmanship of the table is better than competition for the price and one of few you can cross your legs under an extendable table.Delivery folks could’ve been a bit more careful as if we weren’t there to hold the table legs near our stairs we probably would’ve had shattered or scratched glass railing. And I agree with folks on the frustrating short return policy when stores like EQ3 do it even for custom orders, but the positive experience so far outweighs these cons.

Read return policy carefully. Basically no returns. You get 7 days to change your mind before they even ship the stuff - restocking is 50%. Also if you pick up they will not give you a hand. They will just watch you struggle. Good products but draconian policies.

I love this store! Its custom modern designer furniture, designed in Denmark. And the service is great: they do interior design service and white glove delivery service.

I bought my furniture from Boconcept when I downgraded from house living to condo living in 2015. Amanda was beyond helpful, sincere and most of all talented. I enjoyed my furniture fully when I was in Toronto and spent $$$ to move them to Vancouver too.