Shell
115 Reviews
$$
- ThursdayOpen 24 hours
- FridayOpen 24 hours
- SaturdayOpen 24 hours
- SundayOpen 24 hours
- MondayOpen 24 hours
- TuesdayOpen 24 hours
- WednesdayOpen 24 hours
About the Business
MCCOWAN RD - 16 AVE. - Shell | MCCOWAN RD - 16 AVE. is a service station located in MARKHAM area. This station includes a Shop - Select and a Car Wash.
Contacts
Call Us
+19059478293
9270 McCowan Rd, Markham, ON L6C 2L1
Hours
- ThursdayOpen 24 hours
- FridayOpen 24 hours
- SaturdayOpen 24 hours
- SundayOpen 24 hours
- MondayOpen 24 hours
- TuesdayOpen 24 hours
- WednesdayOpen 24 hours
Features
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Wheelchair-accessible washroom
- Washroom
- Car wash
- Diesel gas
- Full service gas
Recommended Reviews
Sam F
10.10.2023
Shell
Absolutely horrible experience. With only 91 premium available at full price while 87 and 89 sold out. While they authorized my pump at the station from inside fully knowing only after I fill up half way. Then they mention they only take cash. Yet the employee authorized my pump and waited half way only to use the ATM with a withdraw fee. Totally unacceptable and to add they gave no words of apology. 2:14PM Nov 29 2021
Hank Fu
08.09.2023
Shell
Bad customer service. Not really concerned about the equipment having occasional technical issues, but what really bothers us is the attitude of the staff here, who tries to blame the techical issue on the customer which is an ethical problem. When asked for a manager for complaint the staff tried his best to stall time and found numerous excuses to avoid further escalation. Also when we asked for staff's name for our escalation he simply threw us a name and claims he has the same last name. I used to be in customer service as well and this kind of behaviour is not acceptable at any business. Hope Shell management can look into this issue further to avoid having a reputation of terrible customer experience.
Vicck ZH
28.08.2023
Shell
This location doesn’t worth any stars. I went there on Aug 22, 11:30 p.m. I inserted 3 times $2 for a single front tire. It wasn’t working at all. My tire pressure was at 2.2 and I was trying to get it to 2.5. At the end the tire pressure went down to 1... it seems like the pressure wasn’t high enough to push air into the tire. I asked the cashier for refund. The cashier was very rude and refuse to give any refund and laughing at asking for $2 refund which was actually $6. He said come tomorrow and talk to the manager... and he covers his name tag, not letting me see it. $6 doesn’t costs me a leg or an arm, but it’s cheating on customers. I ended up with calling CAA. This is the worst experience I have ever had with Shell. Won’t go this location again.
Stephen Miller
24.08.2023
Shell
Ordered a Freshii box from here on Skip the Dishes, and not only was it not delivered, I was not informed until the driver got there. Make sure that your inventory is accurate if you're going to have items listed on delivery services.
Daemon Sophie
23.08.2023
Shell
You want customer service? Don't come here. Looking to buy lotto or cash it in?This location is ridiculous. Staff said that I can't claim lotto because it's too busy. He said go somewhere else. For what? 3 customers pumping in gas? No one in the store. I arrived Saturday March 12 at 3:54pm. The customer service was very rude. Shop's me away as if I needed to validate my tickets. I let him know it was all wins, I already validated via the app. He just said to go away and left it the way it is.
Alexandra Ramirez
23.07.2023
Shell
Please do not try to use their car wash. It is broken. I had the most terrified experience. The staff was unhelpful, and told me it was all my fault, he called me a liar and did not return my money, for a service I didn't receive and for the damage it almost cause to my car.
Mini City
22.07.2023
Shell
Purchased a 30day car wash pass in January but the wash has been closed at least 20 days. Nearby Shell car washes are the same. Asked the attendant and they said it needs to be warmer( -2 and above) to open. Why sell these passes when the service cannot be provided. Will never buy another wash from Shell.
Yoro Z
20.07.2023
Shell
Absolutely the WORST gas station ever. Car washing machine is broken right in the middle when I was trying to get my car washed, could have damaged my car. The cashier called Hannah was horrible who doesn’t wanna fix the issue and pointed at my face and yelled at me saying it was my fault. He argued with me for 30mins and issue remained unfixed. DO NOT COME TO THIS GAS STATION!
Benjamin Lee
12.07.2023
Shell
Haven't had too many problems at this Shell, there was one time however that seemed really odd. Whenever I would get gas there it would be at around 6am before work. There was one morning where I pulled up to the pump as usual and as soon as I put in my credit card all of the pumps just powered off. I walked up to the door to ask about it but it was locked and the staff there wasn't looking at me as I kept waving. I left to go to an Esso along the way after. Other than that, it's a bit pricier than some other stations but overall alright.
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Map
9270 McCowan Rd, Markham, ON L6C 2L1
Shell