Longueuil Toyota Véhicules d'Occasion / Carrosserie

Attention!! Not open on Saturday guys!Kind of sucks that they say they are open and come here for nothing!

Absolute garbage customer service. Called about a vehicle to ask general questions and this guy was barley answering and You could hear him sighing! Asked how long have they had it for and he said “does it matter”????? Absolute trash.

We had a good experience during buying used certified Toyota RAV4. Michael Sicotte gave us fair price for great car. He described everything about vehicle, full history and repairs schedule. On testdrive we had opportunity to drive trough the highway. We are really glad of car and dealer.

Worst salesman i have ever seen in my life (Mathew), bad attitude

It was too hot and there were no AC. we had to wait 30 minutes because they did not checked everything.

100 % Unprofessionnal. Gave me an appointment for a used car, and the car was not available after i drove 1hr in vain to get to the appointment. The seller- assistant director : Mathieu, did not even dare contact me to warn me...

Daniel picked me up and drove me back to the Longueuil Metro Station, early in the morning before they opened. Very considerate and good service! Ask for Daniel when you call or visit.

Car needed major repairs within days, warranty refused. Beware of their dishonest selling practices!During a test drive with a used car, vendor Stéphane Pitt told us that we would have a one month warranty in case anything was wrong. This was confirmed by Stéphane again after the drive. Furthermore, he told us that the car would be fully inspected by a Toyota mechanic and all problems would be fixed. He rushed us through the contract, which was in French while he knew we only speak English. When I asked him to translate a section, he told me that I should not worry: if there was a problem, we would just come back and it would be fixed.An independent inspection at another garage immediately after purchase showed that the rear shocks were leaking oil and needed replacement. We went back; their Toyota mechanic confirmed this issue. Suddenly, we were told that only the engine and transmission were part of the warranty, despite earlier guarantees that all problems would be fixed for free. Stéphane claimed that these damages may have occurred while we were driving to the other garage (during a 20 km drive, two shocks start leaking oil at the same time?!). The manager (Marc Daigle) told us that the limited warranty was stated in the (French) contract. Even after translating the contract, we could not find a section that specified the warranty.We ended up having to pay over $400 in repairs ourselves. But even then it did not end: one month later the newly installed shocks broke down again. We went to another garage this time, they told us the Toyota dealer had installed defective shocks. If you think of buying here, have the car inspected by an independent garage before signing the contract. But I would really advise to go to a better and honest Toyota dealer in the area, there are many around.

Great service, event if your just stopping by for questions.

Unfortunately the service here is bad. You get harassed when you don't need them and they rarely honor an appointment. Avoid them. Go to Duval Toyota instead.