Westland Insurance

I don't usually write reviews but this one is super necessary.I had a really complicated auto insurance situation involving an imported vehicle and multiple ownership and insurance transfers. It was so bad that the first autoplan brokerage I went to straight up refused to do it (citing a lack of time).Enter Stephanie from Westland Insurance. Stephanie took everything I threw at her and handled it all with ease. Never have I dealt with an insurance broker as professional and diligent as her. She even had time for polite small talk while she was in the trenches with the documentation.I simply couldn't be happier with how swiftly Stephanie got it all done.Will definitely come back here in the future specifically because of my overwhelmingly positive experience with Stephanie.

I was an existing customer and need to make a change to my title. They turned me away, with the explication that they were to busy with emails.

I came in to get my car insured this past weekend and Naveen was our insurance advisor. It was a bit of a complicated situation with an out-of-province vehicle that took some time, but Naveen was so kind and helpful, and I really appreciated him being so patient and ensuring that everything was set up correctly. I've always had great experiences here, and it wasn't too busy either which is a plus!

Had Grace phone me to redo my insurance and was definitely happy with the experience I had with her compared to other Westland locations. Grace was super friendly and informative, answered all my questions and didn't have any issues doing so either. I would def recommend everyone to ask for Grace for her exceptional customer service & knowledge!

I had excellent service from Jim and really appreciated his attention to detail and patience in explaining all the insurance coverage details. He is very knowledgeable, articulate, and went out of his way to help me change my license plates in the pouring rain!! I'd highly recommend Westland Insurance for their excellent and professional customer service.

I was assisted on the phone by Kyle Servo. He was professional, concise with his communication and respectful of my time. He is impeccable with his job and very pleasant to interact with. Well done.

We had a pleasant experience of the auto insurance renewal. Pushpa helped us and answered all questions we have. She is super friendly and willing to help us. Definitely recommended!

Juan was really helpful with the renewal of my auto insurance. He provided excellent service.

Thanks so much Pegah, for your patience and help with the renewal. Very professional and warm support.

Naveen Varghese, at Westland Insurance's 412 West 8th Avenue location, helped me immensely with opening a new car insurance policy and cancelling my old one after a bad car accident. He truly went above and beyond in terms of providing myself and my parents with exceptional customer service. I have had significant issues with ICBC in terms of my car accident, and Naveen answered all of my questions and communicated with ICBC directly on my behalf. I am very thankful for his assistance and want to acknowledge his hard work! Thank you very much Naveen.