CIBC Branch with ATM

Although it was 6 years ago, our account manager at that time made a terrible judgement that to this day we are still suffering from.

Opened a checking account today and Perseus Tang the Associate Financial Advisor helped me. He was very friendly, provided loads of information and very patient.Would highly recommend this branch.

Great group of people, always smiling and very helpful. If some clients take a long time at the tellers and a line-up builds, other staff when available, will come out of their offices to help you so you don't have to wait as long.

If google let me, I'd give this branch zero stars. I dealt with a very rude teller. I asked to see the manager, and she indicated she was the manager, implying there was no-one above her to complain to. This turned out to be a lie; she was the Assistant Manager.I asked for contact information for someone above her with whom I could discuss the poor service she had provided. She gave me her own business card, pretending it was the card of her supervisor...obviously hoping to intercept my complaint and sweep it under the rug!Pretty sneaky behaviour for someone who handles money all day long. I finally was able to get the business card for the real manager.Called him, wrote him, heard back from him next day. He was very polite and apologetic...said he would coach her better and that she claims there was a miscommunication between she and I, and that she had not intentionally misled me.Steer clear of any bank that employs an Assistant Manager who is so comfortable being dishonest.

I wanted to book and appointment with Shikha simply to open a chequing account. I phoned twice and left a message and was ignored both times. I guess CIBC doesn't want my business.

Will block your account for no reason. Very unprofessional family run branch. Avoid at all costs

Just had the financial manager yell at me over the phone. Absolutely terrible business conduct. Extremely disappointed with the lack of customer service and tact. I will absolutely not be doing business with CIBC again.

Paid out and Closed my account with cibc due to them being unwilling to help me with a financial matter. When I closed my account, I told cibc that I would be switching to scotiabank because they really wanted to help me and did help me. Cibc then remarked my account as derogatory and has ruined my credit score seven for years. Needless to say they are a horrible bank

As a regular customer for business and personal banking matters, I have found theirservice outstanding. Others employees come up to help if there is a long line. Theirfriendliness makes up feel like family. I made a blunder which I knew would behard to reverse the other day and they spent 30 mins on correcting it with nocharge. The financial advise too has been good. They are a good crew.Daniel