West Coast Kids

Great to just go in and get an idea for what you are looking for. They only have more expensive strollers though. Would be nice for them to have all brands for a good comparison. The store is layed out nice and is clean.Reason for one star:I did not like the staffs approach at ALL! From the moment we walked in we were hardly allowed to just look around. Same with other customers. Honestly its like going to a car lot to just browse and they get all in your face like browsing is illegal or something. I really don’t appreciate it when I can’t just relax and see what I’m looking for without “can I help you?! What are you looking for?! Do you need help?!” In a really forceful and accusatory manner. No thanks!!! I will ASK for help if I need it! Yes, be available, but stop harassing people. Just because someone doesn’t have a gigantic bump attached to their front doesn’t mean they aren’t to receive polite service. I thought the reviews were kinda crazy till I experienced this store for myself. Products are crazy expensive too!!! Really don’t want to go back here at ALL nor do I recommend this store! Go to Toys R Us! So friendly and helpful!

Had an overall positive experience here! Stroller/carseat shopping was overwhelming to begin with for the first time. We knew what we wanted going in, just had to touch/feel it in person! The lady that helped us was great. Patient and answered all our questions and showed us how it all worked. The carseat was out of stock in store, but they located one at the Edmonton store and are getting it shipped to us!As mentioned in previous reviews, several ladies at the front door hitting you with what can I help you with" was a bit excessive. Aside from that

I went to this store to find gifts for my friends baby and have never bought baby stuff before. Heath helped me and was amazing. He was so knowledgeable with the product and great communication. Will definitely be returning and hope he will help me again.

We were warmly received by Monica. Her service was exceptional. We were pleased about her knowledge of the products. She showed an active interest in finding the best deals for customers. Monica is definitely an expert to talk to if one wishes to find the best products. We were very happy about the Maxi Cosi lara lightweight stroller for our upcoming travel.

This place is very nice and organized. Staff is very friendly and helpful. Joanne greeted us and helped us out with everything that we were looking for. mainly the baby stroller and the Car seat. She’s very knowledgeable about the products.We weren’t planning on spending money, but because of how she presented and demonstrated the products to us we were sold right there! Thank for going above and beyond for us Joanne.

I recently purchased a stroller from Monica and I couldn't be happier with my experience! From start to finish

Great store to browse around and look at baby gear. Also a great selection of offerings on display. However, the customer service can be a hit or miss. Some are great, while others are passively rude or judgemental; one even rolled her eyes as their face twitched sideways when we were approached and responded by saying we're just looking" while looking at some strollers. If you need assistance

Cheyenne is amazing! We were shopping for a convertible car seat and was so overwhelmed by the different choices. Cheyenne took the time to explain and walk through the options with us. She’s incredibly knowledgeable, and at the same time was able to help us find the right car seat for our lifestyle. As first time parents you’re always worried about making the right choice, especially when it comes to safety, and Cheyenne made sure that we felt good with our choice. Hands down one of the best customer service experience we ever had.

Cheyenne was super helpful and took the time to show me a few options for travel strollers and hydrating options for my sons healing eczema. The store is so cute, could spend all my time (and money) here. Staff were warm and welcoming. The merchandise is very on trend.

We stopped by today and had the pleasure of chatting with Cindy at West Coast Kids. We let her know that we were still in the process of finding information about strollers and car seats; we ended up chatting with her for over 1.5 hours and she was able to answer all of our questions and more. She is very personable, friendly, and has a wealth of knowledge! When ready we will definitely connect with her to buy the stroller, car seats, and anything else we are looking to purchase.