YYZ Travel Group

Gloria is absolutely wonderful. She is extremely professional, kind, patient and a pleasure to deal with. She has tons of knowledge on the best 5 star and luxury accommodations world wide.

I did my share of traveling and over the years used the services of a number of different travel agencies and the one I found to be the most professional and comfortable to work with is YYZ Travel Group. It is a very experienced company that organizes a lot of different tours all around the globe. If are not sure about what tour company to choose I would strongly recommend you YYZ Travel Group as at the moment it is definitely one of the best travel agencies in the business.

Man google must really allow you to give negative stars for reviews.This travel agency is a jokeThey do not care once they take your money and your vacation starts.No customer service whatsoever

Once again my travel agent Susan C. went over and above to help my husband and I with our travel arrangements. She is thorough and asks us questions that we would not even consider...eg. resort location in proximity to nearby cities, room preference, distance to beach, excursions, electrical outlets requiring conversion plugs, and suggestions on insurance. Whenever I've used other travel agencies I had to ALWAYS contact them several times with questions that usually remained unanswered until I researched the information myself. Susan is a true professional!!

Was recommended to use this travel agency and one particular woman Nicola. Absolutely a joke from the start. After the first call it seemed ok planning my honeymoon. To only receive my first email (plan) to islands I specifically said I did not want to go to because it was too over priced. We were open to islands, but there were 3 we did not want. Not only this, we specifically said we wanted to be there for 3 weeks, she was organizing for 2. Maybe she was trying to not get the budget high, but I specifically said 3 weeks, islands we did NOT want, and how we didn't care where we stayed for the night. Then it took days for her to get back to me (and thats because i had to email her requesting a follow up). I responded outlining more specifically islands we are interested in along with a reminder we want 3 weeks. I've reached out 3 times and there has been no response. It's been a week now and I am absolutely done with this company. So unprofessional. If you decide you nolonger want to take on clients or service someone, at least tell them, heck lie! Don't have me waiting around for your response KNOWING I have a dog who needs to go to a training/boarding program with limited spots available. Never again.

Recently used their services for a trip down south with my daughter. Everything I was told about my selected Pkg was exactly how it turned out. A great trip..great property (Iberostar Montego Bay) and everything so well organized for me by agent at YYZ..Nicola ! Thanks!

An agency that truly cares about its clients' enjoyment rather than just trying to drain their money is a very rare sight these days. YYZ Travel is definitely one of the last samurais and most likely even one of the best. I've been of a several different trips with them and they've always managed to make me feel secure and taken care of.

I have been using YYZ Travel Group for many years. I have been very happy with their services. My agent Barbara Yack is amazing! She really cares about her clients always looking for the best deals and giving helpful advice. Barbara goes above and beyond her duties and gives her undivided attention. If anyone needs an amazing travel Agent Barbara Yack is the way to go! Thank you for everything!

My favorite travel agency. Always professional and helpful, friendly stuff and convenient location. Once they found an optimal solution for very complicated itinerary that saved our time and money! Highly recommended!

I can’t talk about all office , but can and want to comment on one particular travel agent - Julia Yashku . She used to be a very good and professional, but nowadays she doesn’t care about her customer and their needs. Very rude , unprofessional, careless . Just stay away , there are many agents that will be delighted to help you and will leave you a pleasant experience, but not this one .